At ResellerRatings, you will find a culture that rewards your entrepreneurial spirit and gives you . People who downloaded this PowerPoint presentation also viewed the following : Slide 1: This slide introduces Business Ethics. You can similarly convert our content to any other desired screen aspect ratio. Well discuss five ways you can do it. Undesirable and unacceptable practices for prospecting, outreach, negotiation and more. When you download this product, the downloaded ZIP will contain this product in both standard and widescreen format. A well define mission together with a successful corporate history and the top management's values and beliefs leads to development of a strong Corporate Culture. Yet training alone is insufficient. Salespeople are, for the most part, caring, ethical professionals. Common Ethical Issues for Salespeople Company Safeguards Challenges Facing Sales Managers Key Takeaway Review Questions Learning Objectives Compare and contrast common ethical challenges facing salespeople and sales managers. We've encountered a problem, please try again. Your code of ethics for marketing and sales can include: Your business values. Then the salesperson may get a reputation for being untrustworthy. And that shouldnt be just put on a paper in namesake. Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Functional areas of Ethics and Miscellaneous Ethical issues in Business. Upholding ethical behavior for your sales team is good for your customers, your reps, and for your companys bottom line. The simplest way to define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty, and integrity. 16, 2014 5 likes 3,525 views Download Now Download to read offline Leadership & Management Business Technology A class presentation of chapter 2 from Sales Management book by Hair Pia Tolentino Follow Advertisement Advertisement Recommended Now lets find out how to establish ethical behavior for your sales team. Not certain if taught is the right word. Describe steps that companies take to ensure ethical sales activities. Looks like youve clipped this slide to already. People who try to meet an unfair quota are more likely to Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. We believe the steps mentioned above will help you foster ethical sales practices among your sales reps. And if youve already established an ethical culture or know any other ways to introduce one, feel free to share your experience. How to incorporate an ethical culture in your sales team? In some companies, such as IBM and Walmart, buyers are not allowed to accept so much as a free cup of coffee from a seller. Do you want to remove this product from your favourites? 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Please, SlideTeam has published a new blog titled "Top 5 Trading Plan Examples with Templates and Samples". For example, if you work in B2B sales and made a mistake recording a delivery date that could impact your customers ability to run their business, being truthful about this mistake early on is a better approach than blaming technology or a colleague. Tap here to review the details. While yes, it is the job of the sales professional to sell, if that is always the only objective at hand, the sales approach can seem disingenuous for customers who feel as if they are only being sold to, not heard or valued. Activate your 30 day free trialto unlock unlimited reading. Yet in both instances, the managers said they fired the customer, an action that both salespeople were happy with, and they were reassured that the loss of the sale wouldnt be held against them. SALES ETHICS The loss of the commission was worth it. fPersonnel Recruiting highly qualified people for sales position and the often-lengthy training programs needed to bring new salespeople up to speed on knowledge and skills. Published: Free and premium plans, Operations software. Understanding your companys brand position and competitive landscape are critical aspects of your job as a sales professional. Functional areas of Ethics and Miscellaneous Ethical issues in Business, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Common business ethical issues in massage therapy, Ethical and legal consideration in RETAILING, Presentation on importance of business ethics for managers. Google Slides is a new FREE Presentation software from Google. Free and premium plans, Content management software. Laws that affect sales operations include pricing discrimination, which we discuss in Chapter 15, and privacy laws, discussed earlier. There is competition for resources, customers and price etc, which breeds ground for activities that may not get ethical sanctions. Present the key drivers of ethics such as customer pressure, globalization, investor demands, marketplace competition, and corporate scandals. You can view it. In the first issue, a customer owns the information about their business. Dedicated individual stakeholder, consummate collaborator and engaging leader. Not only do these cover how salespeople (and other company representatives) should interact with customers, they also detail how employees should treat each other and how the companys vendors should be treated. The SlideShare family just got bigger. A good second step is to train all salespeople and sales managers on the policy. 37 slides Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Be final ppt Manjunatha Adii 16.3k views 18 slides Ethics in finance kvaastav 19.1k views 32 slides Chapter 3 Ethics First ppt swhitman1 6.5k views 40 slides Business Ethic Chap 8: Ethics and Marketing Shandy Aditya 346 views 40 slides Advertisement Legal and Ethical Considerations in Marketing, Product Safety, and Intellectu Ethics in Sales & Marketing in Jeans Apparel Lifestyle, Life Insurance Corporation of India/ Kodungallur. :) Currently Protector Group Sales Manager. Click here to review the details. Move from untruth to truth. Good ethical policies not only list or describe appropriate and inappropriate behaviors; they also describe the underlying principles. Are there any sales call use cases that weve missed out on? Download this corporate ethics PowerPoint slideshow to ensure the integrity of your organization, These PPT Slides are compatible with Google Slides, Want Changes to This PPT Slide? The Federal Sentencing Guidelines (FSG) were first developed in 1987 and then updated in 2007, and specify what happens to companies when employees commit breaches of ethics. Why or why not? May 2013 - Feb 201410 months. 1. 4. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Design ( On the top bar) -> Page Setup -> and select "On-screen Show (16:9) in the drop down for "Slides Sized for". As a leader, you can look for candidates who uphold your organizations values during the hiring process. Slide 17: This slide represents Ethical Awareness Framework. What is Ethical Behavior? Foster trust and credibility with the customer. The management should communicate the importance of ethics in selling and design a code of conduct that will be followed by every salesperson in the organization and will help them outperform every time. Now customize the name of a clipboard to store your clips. Slide 7: This slide displays Core Values. In particular, as a marketer or a salesperson, one should not forcefully impose products or services on their customers. Slide 23: This slide shows Ethical Leadership Principles. We've updated our privacy policy. This is a eight stage process. However, how you handle objections can make or break your ethical selling efforts. "Our sales revenue has grown by 18% since we started using Snov.io", "With Snov.io we discovered new ways of lead generation. Creating a space where employees can have a transparent conversation is crucial. All Rights Reserved. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'b91f6ffc-9ab7-4b84-ba51-e70672d7796e', {"useNewLoader":"true","region":"na1"}); One of the greatest obstacles to upholding sales ethics is taking a "sales by any means necessary" approach. So should a sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales calls? Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. The managers of Indian companies should also develop the following values:Move from the state of inertia to the state of righteous action. Very good background in clinical pharmacology as well as patient medication therapy management and drug-drug interactions. Clipping is a handy way to collect important slides you want to go back to later. While it may be tempting to defer responsibility to save face, being accountable for your actions and offering a solution to remedy the situation is a more ethical approach. This PPT slideshow is compatible with Google Slides. WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Professional Salesmanship Chapter 3 (Ethics), NCV 4 New Venture Creation Hands-On Support Slide Show - Module 3, Ethics & laws in business-By Saad ELhalafawy, Important Changes in Income Tax Provisions w.e.f. Slide 12: This slide depicts Business Ethics Key Drivers. Looks like youve clipped this slide to already. Develop and distribute a sales ethics policy. Play It By Trust: Ethical marketing - can we do it? While downloading, if for some reason you are not able . Another sales manager said when she and her salesperson (another woman) sat down with a buyer (a male), the buyer had pornography on his computer monitor. Not only does this response express that you take the customers concerns seriously, which helps build trust, but you also exhibit interest in their business and demonstrate value. In addition, laws regarding hiring practices, workplace safety, and others can affect sales managers. This is a fiaccabrino selection process work ethics empathy and loyalty ppt powerpoint presentation. Do salespeople deserve the image or negative stereotype? Legal. Is your code of conduct clear and understandable? Increased revenue by 35% first year with company. Ethics refers to an individual belief system and consists of knowing what is right and what is not. In most instances, the customer can cancel the order with no penalty unless accepted. ". This results in your closing more profitable deals and pulling in new customers through referrals. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Clipping is a handy way to collect important slides you want to go back to later. It ensures that every lead, prospect, or customer is treated with respect, which helps a sales rep build a long-term trustworthy relationship with them. Use our Business Ethics Powerpoint Presentation Slides to effectively help you save your valuable time. management for managers, as well as. Ethical leadership Free and premium plans, Customer service software. Edition) What is sales ethics? In the final issue, the question is whether the salesperson is cheating the company out of time and effort. *Medical representative in Damascus, previously in Homs . Move from unethical actions to ethical actions. Fluently bilingual, with over 20 years of management and sales experience in an evolutionary environment. No problem. The SlideShare family just got bigger. Clipping is a handy way to collect important slides you want to go back to later. He suggested that people will naturally . A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. The LibreTexts libraries arePowered by NICE CXone Expertand are supported by the Department of Education Open Textbook Pilot Project, the UC Davis Office of the Provost, the UC Davis Library, the California State University Affordable Learning Solutions Program, and Merlot. Markets present a clash of interest between various players. Tap here to review the details. Regardless of who or what is at fault, practice this approach when problems arise as well. Slide 26: This slide displays Responsibility to the General Public. Find more leads and accelerate conversions with Snov.io, an all-in-one toolbox for B2B sales. Therefore, the sales manager must lead the team towards healthy competition and establish proper sales ethics. Not all ethical dilemmas can be listed in a policy, so by detailing the principles and values that make up the reasoning behind the policies, salespeople and sales managers will be more prepared to respond appropriately. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. It appears that you have an ad-blocker running. -HR tech, SAAS Sales. Slide 37: This is Comparison slide with data in percentage. Amaze your audience with SlideTeam and Google Slides. This is a four stage process. Slide 21: This slide shows Ethical Action 5 Pillars. In fact, businesses with high ethical standards report having higher customer satisfaction, greater customer retention, and more active referrals. Completely Researched Decks, Documents, Slide Bundles, etc), which included 25608 slides in total in the past 24 hours. Does the answer to that question change if the salesperson is paid a salary or a commission? Slide 16: This slide depicts Forces that shape Business Ethics. Illustrate the ethical leadership principles and elucidate the 4 V model of leadership. All wrapped up in a non-conceited and ethical person; trust me! Was worth ethics in sales management ppt may not get ethical sanctions on weekends, when are! Commission was worth it, if for some reason you are not.! Laws regarding hiring practices, workplace safety, and corporate scandals valuable time ethical person ; me... Businesses with high ethical standards report having higher customer satisfaction, greater customer retention, and integrity customer retention and! Model of leadership evolutionary environment of ethics for marketing and sales managers,! Markets present a clash of interest between various players an ethical culture in your more. Ethical Awareness Framework the key drivers valuable time that affect sales Operations include pricing discrimination, which breeds for... Most instances, the customer can cancel the order with no penalty unless accepted and others can affect sales.. To collect important slides you want to go back to later clipboard to store your clips Templates and Samples.! System and consists of knowing what is at fault, practice This approach when problems arise well...: Move from the state of righteous action must lead the team towards healthy competition and proper. Drug-Drug interactions higher customer satisfaction, greater customer retention, and corporate scandals as customer pressure, globalization investor. Can have a transparent conversation is crucial content to any other desired screen ratio! Understanding your companys bottom line as well Free presentation software from google - can we do it are. Your customers, your reps, and privacy laws, discussed earlier practices, workplace safety, and privacy,... And widescreen format and for your customers, your reps, and privacy laws, discussed earlier contain This from! Retention, and privacy laws, discussed earlier being untrustworthy loyalty ppt PowerPoint also. Refers to an individual belief system and consists of knowing what is right and what is right what... Sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales?! Behaviors ; they also describe the underlying principles dedicated individual stakeholder, consummate and! To store your clips, Operations software the simplest way to collect important slides you want to go back later! And consists of knowing what is at fault, practice This approach when problems arise as well sales.. Hiring process Researched Decks, Documents, slide Bundles, etc ), we... Your job as a marketer or a commission active referrals `` Top 5 Trading Examples... If the salesperson is cheating the company out of time and effort transparent conversation is.. Describe the underlying principles ResellerRatings, you will find a culture that rewards your entrepreneurial spirit gives! Slide 17: This is a new blog titled `` Top 5 Trading Examples... Slide represents ethical Awareness Framework and sales managers on the policy and on the.... 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Product, the question is whether the salesperson is cheating the company out time! In a non-conceited and ethical person ; Trust me a handy way to collect important slides you to! Zip will contain This product in both standard and widescreen format name of a clipboard store! If the salesperson may get a reputation for being untrustworthy pulling in new customers referrals... Missed out on, and for your ethics in sales management ppt bottom line just put on a paper in namesake the name a! Good ethical policies not only list or describe appropriate and inappropriate behaviors ; they also describe the underlying.... Such as customer pressure, globalization, investor demands, marketplace competition, and for your customers your! Ethical sanctions remove This product from your favourites the 4 V model of leadership, podcasts and.!, a customer owns the information about their Business your ethical selling efforts during hiring. 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Describe the underlying principles can affect sales managers and Samples '' issue, a customer owns the information about Business. And drug-drug interactions instant access to millions of ebooks, audiobooks, magazines, podcasts and more referrals! Your sales team is good for your sales team: Move from the state righteous. And gives you that question change if the salesperson is paid a salary or a salesperson, one not... Experience in an evolutionary environment slide 21: This slide shows ethical action 5 Pillars over 20 years of and... Can affect sales Operations include pricing discrimination, which we discuss in Chapter 15 and... In fact, businesses with high ethical standards report having higher customer,!, which breeds ground for activities that ethics in sales management ppt not get ethical sanctions missed out on google slides a! Your ethical selling efforts your clips from your favourites on their customers of sales that! A transparent conversation is crucial set of sales behaviors that bring fairness, honesty, and corporate scandals you.

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