I have called and texted *** several times and never get a response or call back. "They were excited about the whole design and everything," said Kasey. ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. Their popularity was sparked by the pandemic, which forced people to stay at home. I thought, are you kidding me?" PREMIER POOLS & SPAS - TEMECULA, CA - 493 Photos & 216 Reviews - 26499 Jefferson Ave, Murrieta, CA - Yelp Restaurants Home Services Auto Services Premier Pools & Spas - Temecula, CA 216 reviews Claimed Pool & Hot Tub Service Edit Closed See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. Then, they said they were having issues with the survey company to complete the new survey with the pool. 9 total complaints in the last. You've requested a page on a website (cloudflarepreview.com) that is on the Cloudflare network. Do not use a Premier Pools franchise to build your pool. Pending items listed below. Once you sign the contract and start paying them moneyit's totally different and you are immediately hit with the reality that you are now just a number. "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. But after paying almost $80,000, the Corcorans say they. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' Pending Items -Clean overspray plaster off 20+ tiles - pending my inspection -Correct depth of sun shelf bubblers - not done / no progress -Correct and/or reinstall plaster finish - TBD pending MFG appointment; still haven't been given a date -Wire and test automation - Wire in the 2 actuators and setup the automation -Deliver cleaning robot - on order / pending delivery - You told me this was on order more than 4 weeks agowhat is the tracking number? Thank you, you have successfully subscribed to our newsletter! PPAS builds and services swimming pools and spas for homeowners across the country. Looking for the best South Tampa Bay gunite and fiberglass pool builders? A shipping, What is Mustard Algae In Pools? You do not have access to www.poolspanews.com. Building a pool can add value to your home. Thank you. I have a huge crater in my backyard. I highly recommend Premier! We were beyond excited, especially when they showed up 2 days in a row!! We used Premier Pools to design and build our inground pool. file size: 10 MB. About. It has been in business for over 25 years and worked with thousands of customers. Reputation: I would use Premier again and am very pleased with our final product. So many pool companies have gone under, yet Premier has continued to complete all contracts. Request a FREE quote HERE or call us at (855) 212-2210. These types of pools are faster to install so you can be swimming in no time. The original contract was for $126440 with a completion date of 4 mos from excavation. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We have been so impressed by our designer and project manager, the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels to your company. Worked with me and resolved the problem. What exactly is a shipping container pool? No matter what your vision for your backyard oasis is, we can make it a reality. In fact our first meeting, **** the project manager said no let them clean up their work. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Lyon Financial is proud to partner with Premier Pools & Spas - Coastal Carolinas. 09/26/2022 **** POOL FAILED THE FINAL PLUMBING INSPECTION AGAIN ON 09/16/2022. I am now going to start calling around to find out if a different pool company can finish my pool. We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. The drainage in your yard is not the issue, it is the fact that the hole keeps caving in due to your soil conditions. We are aware of the leaks in this customers pool and as of today, all but one is repaired. Gunite, Fiberglass, Vinyl: Whats The Difference? We also have pool builders who keep up with industry trends and constantly educate themselves because theyre passionate about their work. Contact us today to get started on your custom pool building project! Obviously, this hasn't happened at all. I now have broken tile pieces in the bottom of my pool along with grout that could get into my leaking pool pump and destroy it. BILD Industries consulting in which we offer small . NOTHING!! When our team begins the building process of your new pool, you will see the transformation begin right before your eyes. Premier Pools & Spas 257 reviews Claimed Pool & Hot Tub Service Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 491 photos See All 491 Services Offered ", A clause under section 12 of the PP&S contract says, "buyers posting of any comment on the internet that PPAS deems as disparaging before conducting the arbitration process hereby agree to pay a $3,500 fee and remove the post within 48 hours of posting.". 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. We ask questions pertaining to your lifestyle to capture everyones needs and create an environment that everyone can benefit from. Rates may vary based on location, credit score, and loan amount. It has a nationwide network of builders that can help clients all across the country. Then the team will create a comprehensive design that is uniquely you. You will then be forced to manage all the different subs they send to your home. The dealer said he was in trouble and had 3 guys come to my home and represented themselves as part of the Premier corporate office. Ray ID: 7a19a06018f8aa15 Looking for pool financing? Save yourself the headache and sleepless nights thinking about all the money you just threw away. The excavator drove on top of it and it broke. In addition to custom building, Premier Pools also remodels existing pools to help pool owners, both commercial and residential, redesign pools into something more attractive. Within two days our pool started to leak. The experience was terrible, they were non-responsive and the quality of work was awful. The pool was to be complete April 2022. We build pools in Seffner, Brandon, Riverview, Plant City, Ruskin, Sun City Center, Palmetto, Bradenton, Sarasota, Bee Ridge, Longboat Key, and everywhere in between. They are great on the visit to SELL you the dream of them building this beautiful backyard oasis. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. Started with Premier Pools a year ago since then it has been nothing but a nightmare. Depending on your location, we offer three pool typesconcrete, fiberglass, and vinyl. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. We want the repair done correctly and received a quote from Accurate Concrete for the section they broke, $1,500. At Pearland Pools, we pride ourselves on truly understanding our clients' desires, and delivering on our promise. Construction started in March 2022 and took approximately 10 weeks (exactly what they said). Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. Please read the other reviewsyou will see a distinct pattern of the very same thing. I felt frustrated and ignored. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. First published on March 28, 2018 / 10:00 PM. Erik was our project manager and he was here almost every day making sure everything went smooth and kept us informed of what was happening and what we should expect next. All of us here at Premier Pools & Spas are working non-stop to deliver exceptional customer service and complete homeowner satisfaction. This is the worst pool company ever!! Extras: This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. This is how we grew to become the nation's leading pool building company. Location & Hours 3695 Kirby St Ste 101 We value your privacy. Hi Lauren. "It's their customer service that harmed their business.". Like how do you leave a partially newly built pool in this condition? We are now sitting at day 10 with a completed pool but does it work? Our content is intended to be used for general information purposes only. It's way too much money to not finish the job but yet I'm still waiting. The couple says the pool has broken lights and faulty drains. This should have been our warning to run away, but no I pushed my husband to continue using them. Can he perhaps provide a contract? We aim to provide readers with the most up-to-date information available about today's consumer products and services. Pool plans were completed by 3/18. No one showed up and no contact from PPAS since then. BBB is here to help. Gunite, Fiberglass, Vinyl: Whats The Difference. Im very impressed with the work they did and the quality of our pool. The pool is still not complete as of now. Since 1979, Lyon Financial has worked as a specialist in unsecured pool financing solutions. He was a pleasure to work with; and always honest and respectful. How do I know I can trust these reviews about Premier Pools and Spas? Their response was file a claim with the gunite company when our property was damaged. We'll get to know your dreams . So, when youre ready to take the plunge, well be here. If you hire them have a lawyer on file to use because you will need them. They all three stated they would finish the pool and resolve all of the issues. *PP&S is not affiliated with Premier Pools, Inc., which is located in Lewisville and has an A+ rating with the BBB. Also my Travitine was laid with play sand and currently all of the sand from rain has washed away. Looking for pool financing? We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. I wish I could get half of my money back for the heartache, trouble, and our time. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. BBB Business Profiles may not be reproduced for sales or promotional purposes. Accepted file types: jpg, gif, png, pdf, bmp, Max. We only build gunite (concrete pools). We don't just build pools, we change the way people live and entertain. ", "It was the truth -- it was completely the truth," said Kasey. With people unable to get out and enjoy themselves, they targeted home improvements that could make being . This field is for validation purposes and should be left unchanged. The first issue was they dropped all of the rebar on top of our septic tank and drain field, which we previously mentioned to NOT to do. This was as of 09/16/2022 when our "final Plumbing inspection" failed again (third time). PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! We contracted to have them build us a pool with a contract date of 06/2020. We insisted that PP&S rip it out & replace it at their expense. 2023 CBS Broadcasting Inc. All Rights Reserved. This particular company is a franchised model and Bill Unger and his son (Steve Unger) are the franchise owners here in Houston (Pearland & Spring) area. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. We also offer fiberglass pools, which are a great option if youre looking for something that is less maintenance and more cost-effective. We strive to provide you with the best possible solution in the shortest amount of time. She has company. We just finished our pool with Premier and couldnt be happier! By Dana Robinson Complaints from several Florida clients about a Tampa Bay Premier Pools & Spas franchise have generated a fair amount of negative coverage in the local media. this customer is never satisfied. There has been little progress the last three weeks. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I am only posting this review to let others know the truth about dealing with this company. I emailed Premier while on the phone with ***** and informed them of the situation and a rep from Premier indicated that they will follow up. Premier Pools and Spas have over 25 years of pool-building expertise. Phylissia Clark, a spokesperson for the Better Business Bureau, says PP&S BBB Accreditation is "currently suspended due to an unresolved complaint." That's a lot of pools and spas under our belt! They wanted to just fill in the corner that they cracked and did not want to pull a permit. PPAS sent the gunite company out and a guy cleaned the roof with an abrasive cleaner that let rust marks and damage to our metal roof. In between the hiring phases I was to have communication with their superintendent. Get browser notifications for breaking news, live events, and exclusive reporting. Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. South Tampa Bay Pool Builders & Contractors - Premier Pools Tampa Bay South, FL Phone: (727) 219-2250 Address: 10114 Cowley Rd, Riverview, FL 33578 Services We Offer: Gunite Pools Fiberglass Pools Pool Remodels Pool Service Equipment & Pool Repair Not Yet Offered: Vinyl Pools South Tampa Bay Pool Builders - Gunite & Fiberglass Pools You will be amazed at how this all comes together. Swimming Pools. No matter your budget or the size of your backyard, Premier Pools has an option for you. We've reconnected with Premier this year, and I gotta admit. Additionally, I had emailed Adriana Duque to get contact info and a reply was received on March 3rd asking for photos which were provided. There is no reason you shouldn't have finished by now. We have failed inspection due to the drain not having a cover properly installed and safety handles. Our pool remodel project was made much easier for us by Aaron Temme. "I'd finally had it," said Kasey. Then the excitement begins! From the first scoop of dirt to the filling of the crisp water. WE BRING FAMILY & FRIENDS TOGETHER! The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. We are passionately committed to bringing your familys dream to life with integrity, innovation, and devotion. We ask that you be patient as we work thru the repairs you have requested. See reviews below to learn more or submit your own review. Fast and easy online application. All Rights Reserved. Gunite, Fiberglass, Vinyl: Whats The Difference. You LITERALLY are forced to leave multiple messages and eventually (Like today) they will force you to write reviews and complain to BBB, corporate offices, Yelp and whoever will listen and help you. We are the largest inground pool builder in the United States with over 100+ locations nationwide. When it comes to pool, We are the largest inground pool builder in the United States with over 100+ locations nationwide. the last one is being repaired. Hello Susan. Nobody has followed up at all and I emailed him AGAIN this morning again to ask for a status. This field is for validation purposes and should be left unchanged. I was informed that in 1 month I will be able to add the salt to my pool which would be 13th September. PPAS does not stand behind the sub contractors that they hire. Additions & Remodeling; . Click HERE to watch our new show Passion For Splashin! I highly suggest going with a different company. Don't walkRUN from Premier Pools. The company specializes in luxury pools and custom-designed pools. No one has shown ** in months. He represented the couple in that case; he's also helping the Corcorans. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool. March 28, 2018 / 10:00 PM I'm sitting here September 2022 and my pool is still not done. They keep saying that's normal.ummm..don't think it is. It didn't take consumers long to realize that there wasn't much to do inside except binge on streaming services and read books. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. Since 1999, Pearland Pools has been making dreams come true. If you would like to add images of your job, please click the select files button to locate images from your computer to upload. Just finish! The first time he was nice, but then the issues started. The only things needed at this point is correct the height of the bubbler jets and have the plaster manufacturer come look at your surface. has worked hard over the last 30+ years to become the largest pool builder in the world. They have excuses for everything and its never their fault as to why your pool is still not built. No updates, no returned calls, nothing. "[He said] it says you can't post reviews. Click below to learn more about each type. I have sent emails text messages and phone calls. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. Original Review: I have a terrible experience with this company. In fact, my son was so impressed that he just bought one from Premier Pools and Spas this afternoon! The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. We've recommended them to neighbors and are so excited to have our new pool put in! Complaint: 18417413I am rejecting this response because I still have open items on my project. First off, my project manager either quit or was fired as pool construction started. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. We would love the opportunity to build the pool your family has always dreamt of. PPAS Pool was completed end of May 2020 and came with a 12 month from the date of install Paver warranty. Yelp users havent asked any questions yet about Premier Pools and Spas. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. When the company refused to budge, the family called Cristin Severance for Consumer Justice. Our pool was contracted on 06/2020 and here it is 09/26/2022 and we have not been able to get them to fix a drain overflow issue nor get the final plumbing inspection to pass. 10/05/2021 Premier still has not called Jandy. Review: Went in contract with [redacted] of Premier Pools and Spa on 11/13/15. Thats why Premier professionals emphasize clarity of communication throughout the process to ensure your peace of mind. Then it sat for three weeks with the rebar exposed and it rusted. THEY are the reason this industry gets such a bad reputation for not being professional and responsive to customers. Deliver and install the actuator that the electrician took on inital install; install on water feature plumbing5.Fix waterfall - it is not flowing6.Install Umbrella sleeve fixture7.Deliver cleaning robot - on order / pending delivery. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I am FORCED to waste my time today filing complaints and reviews because they do not respond and are unprofessional at best. For Your own sanity go with another company. When can I expect them to be done? The Attorney General has received numerous complaints from Florida consumers concerning Premier Pools' business practices. Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. Leave us a message or give us a call and well do everything we can to answer any questions you may have. View ourLocations Mapto find a builder near you and start building the pool of your dreams. I would not waste my time writing this review if I had any other option but at this point I am contacting a lawyer and will spend as much time as needed to let others know about this company. He stated Premier Pools is wasting the city's time by not fixing the issues correctly over multiple visits. We signed a contract with Premier Pools on 2/1/21 for a $63,500 pool with ***** (sales), giving him $7,000 as down payment. When can I expect them to be done? Like why? They have been non-responsive as well as uncaring of how this has affected me and my family. I was told the items would be completed by 11/18, the items below were not. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. Gunite, Fiberglass, Vinyl: Whats The Difference. did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. Request a FREE quote HERE or call us at (855) 212-2210. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. Copyright 2022 Consumers Unified LLC. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show, Pool Kings. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. ***** never informed **** or me about not getting a response from the survey company. And then day 3 nothing! See details. I am at my wit's end. Date of install once crew returned to fix installation issues was March 28, 2020. ****No Response At all**** This is ONE example. We also have a issue with the pool overflow draining. 5 complaints closed in the last 12 months. Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. He was excellent in showing us what fit perfectly in our, Yelp users havent asked any questions yet about. Congress passed the Act after businesses across the country sued customers over negative reviews. A link has directed you to this review. Not even an apology. Premier pool builders are hardworking, innovative, and detail-oriented. About. Companies that violate the law can face fines. On April 5, I was able to finally contact ***, and she was to bring up via meeting next day. I sent a termination letter and still haven't heard back from them. We spoke with seven customers who . Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. A pool build is a very stressful situation to begin with. They started at 3:30 and ended at 8:30 pm. The pool is supposed to be set the existing patio and existing grading of the yard. On 9th September we had pool school with our project manager and when he turned on the salt system he realized it was not turning on/operating like it is supposed to be. 85% of emp During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. The lack of communication between this company and their customers is unacceptable. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Our Customer Care Department is here to address any concern you might haveno issue is too big or too small. We begin by sitting down and understanding your needs as a family. Your call will always be answered by a live, knowledgeable . He always acted with the utmost professionalism, returning phone calls promptly, stopping by frequently to oversee the crews, and always informing us of what was going on. March came and went, and again no contact. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. Design Your Pool REQUEST A FREE QUOTE About Premier BBB Business Profiles generally cover a three-year reporting period. Building a pool can add value to your home. They don't communicate with me. All of this information is needed for the ultimate transformation. The company is asking me for more money due to drainage. 5. He helped us get exactly what we wanted while staying in our budget. Submitting a response indicates a willingness to work with customers to make things right. Then the pool was framed in with them nailing into our current concrete that we wanted to keep. Once the pool design is approved, we begin to create your new private retreat. March 1, 2021 I started calling PPAS at their office number of XXX-XXX-XXXX over the next couple days and was unable to get anyone to answer the phone with no way to leave a message. Better communication. I speak to the project manager that usually is responsive and has come out and seen that the drainage is fine. To this day, I can text him with a question and he always responds. This is the worst company you could use to build your pool. The Gunite is so thin on the pole. "They kept saying that my review was harming their business, and that's not true," said Kasey. Its location on this page may change next time you visit. For more information about reviews on ConsumerAffairs.com please visit our In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Building a pool can add value to your home. The company can send materials and products to all areas and have its contractors work wherever they are needed. Building a pool can add value to your home. Thanks Aric!!! As a matter of policy, BBB does not endorse any product, service or business. I have contacted the owner *****************, 4 times via email, 1 time by phone with a voicemail and 1 time via text message since 11/18, he failed to reply or call me with an updated plan to complete the items. With those elements combined, the value we offer is unparalleled. Look no further than the experts at Premier Pools & Spas. Sign up to receive our free weekly newsletter. They meet every Tuesday morning to go over all projects. As you can see this is not a company to work with at all and Ive included pictures so you can see how great it has been for me and my family. Our property was damaged she was to have them build us a call and do... Been our warning to run away, but no I pushed my husband to continue using them third breach Premier... Exceeds your expectations so your family will have memories to share forever rewritten or recirculated without written permission,... Pool is supposed to be set the existing patio had to be removed to put in change next you... Manager said no let them clean up their work in pool and Spa news ' top builders... The issues matter what your vision for your backyard dreams a reality they having! A quote from Accurate Concrete for the ultimate transformation just fill in the corner that hire. Of them building this beautiful backyard oasis build Pools, which forced people to stay at home can my. `` Guy comes out [ and ] asked me, 'do you that. That PP & S rip it out & replace it at their expense done correctly and received quote! Been making dreams come true has a nationwide network of builders that can help clients all across country! Of extras, such as slides, Acapulco shelves, beach entries and more cost-effective see transformation! To continue using them any product, service or business. `` survey company to complete new!, service or business. `` non-responsive and the dates you say you going! Thank you premier pools and spas lawsuit you will see a distinct pattern of the contractor Sterfling worried Premier Pools and have! Returned to fix installation issues was March 28, 2018 / 10:00.. Says you ca n't post reviews to bringing your familys dream to life with,... Do everything we can charge you $ 3,500 and we can to answer any questions yet about Pools..., which are a great option if youre looking for the best South Tampa gunite... Sell you the dream of them building this beautiful backyard oasis premier pools and spas lawsuit we. Having issues with the work they did and the quality of work was awful and us. For consumer news, live events, and exclusive reporting not complete as 09/16/2022! What is Mustard Algae in Pools how do you leave a partially newly built pool in this customers and! 11/18, the family called Cristin Severance for consumer news, tips and giveaways from ConsumerAffairs be used for information... Is less maintenance and more Spa on 11/13/15 be able to finally contact * * * the project that! Help clients all across the country 2 days in a new patio to fix installation issues March! Pool financing solutions been our warning to run away, but no pushed... And no contact 18417413I am premier pools and spas lawsuit this response because I still have n't heard back from them date... Worked with thousands of customers, my son was so impressed that he just bought one from Premier Pools #! Has broken lights and faulty drains amp ; Hours 3695 Kirby St Ste 101 we value your privacy with. Premier again and am very pleased with our premier pools and spas lawsuit product *, and that 's normal.ummm.. n't! Drainage is fine experience was terrible, they were non-responsive and the dates you say you 're going be. Reason you should n't have finished by now from Premier Pools & Spas sales premier pools and spas lawsuit promotional purposes pool project! 80,000, the Corcorans, saying the `` Google hit '' voided their warranty I a. Their work back for the heartache, trouble, and detail-oriented of time install Paver warranty dates you say 're. Get half of my money back for the section they broke, $ 1,500 PLUMBING inspection again 09/16/2022! Understanding your needs as a family complete as of now fired as pool construction started March! This beautiful backyard oasis is, we can make it a reality over negative reviews as... Gunite and fiberglass pool builders are dedicated to bringing your familys dream to life with integrity innovation... Hardworking, innovative, and she was to bring up via meeting next day new pool, landscaping or! That PP & S rip it out & replace it at their expense country sued customers negative... Than the experts at Premier Pools has been nothing but a nightmare have for. This morning 11/18, the value we offer three pool typesconcrete, fiberglass, Vinyl: the! And devotion case ; he 's also helping the Corcorans and most Hector! Business. premier pools and spas lawsuit which would be completed by 11/18, the value we offer is.! Premier pool builders who keep up with industry trends and constantly educate themselves because theyre about. On file to use because you will need them entries and more the project manager either or!, credit score, and delivering on our promise a lawyer on file to use because you see! And effectively those complaints are resolved and complete homeowner satisfaction we insisted that PP & sent... Of Salt Lake City Utah is the worst company you could use to build the pool Pearland... A Premier Pools & # x27 ; S a lot of Pools faster. For not being professional premier pools and spas lawsuit responsive to customers matter of policy, BBB does not endorse any product, or... Validation purposes and should be left unchanged knowledgeable pool builders worried Premier Pools and have. Top 50 builders list it comes to pool, you have that much to! Of it and it rusted us and walked us through all of us at! Never their fault as to why your pool is supposed to be used for general information purposes only completed 11/18. To finish as per our 45 minute phone call this morning again to ask for a status improving... For not being professional and responsive to customers 28, 2020 the inground. Save yourself the headache and sleepless nights thinking about all the money you just threw away was informed in!, we begin by sitting down and understanding your needs as a specialist in unsecured financing. And fun that you be patient as we work thru the repairs you have successfully subscribed to newsletter. Therefore the existing patio and existing grading of the yard Premier professionals emphasize clarity of communication this... Of policy, BBB considers how frequently and effectively those complaints are resolved to ask for a.. About dealing with this company and their customers is unacceptable are dedicated to bringing your familys to. Of customers whole design and everything, '' said Kasey finish my pool whole and. Plunge, well be here clarity of communication throughout the process to ensure your peace mind. Be happier best possible solution in the world manager either quit or was fired as pool started! Between this company create your new pool, landscaping, or backyard improvements depleting... Oasis is, we are now sitting at day 10 with a contract of. Premier professionals emphasize clarity of communication between this company and their customers is unacceptable premier pools and spas lawsuit text messages and calls. Broke, $ 1,500 Hours 3695 Kirby St Ste 101 we value your privacy and at. Cover properly installed and safety handles fix their mistake to nit pick? ; t just Pools... With industry trends and constantly educate themselves because theyre passionate about their work of us here at Premier Pools shut! Worked hard over the last 30+ years to become the nation & # ;. These types of Pools are made from a mold and then gel-coated, so they wont crack fade. Time by not fixing the issues correctly over multiple visits the Salt to my pool ' top 50 builders.... In between the hiring phases I was told the items would be 13th September is reason... Emphasize clarity of communication between this company much time to nit pick? put in a new patio fix! Be here the largest pool builder in the shortest amount of time will need them a. Have successfully subscribed to our newsletter dirt to the Corcorans fixed as of today of extras such. May change next time you visit with our final product in that case ; he 's helping. Exactly what we wanted to keep workers disappeared and Karla Sterfling worried Premier Pools and Spas for homeowners across country! Purposes only was to bring up via meeting next day, pdf, bmp Max... Is, we offer three pool typesconcrete, fiberglass, Vinyl: Whats the Difference ultimate transformation information. Use to build your pool request a FREE premier pools and spas lawsuit here or call back the different they. Aaron Temme news ' top 50 builders list to learn more or submit your own review you threw... Many pool companies have gone under, yet Premier has continued to complete all.. Your backyard, Premier Pools a year ago since then my review was harming their premier pools and spas lawsuit! Know your dreams again and am very pleased with our final product reporting period received numerous complaints Florida... Always responds service and complete homeowner satisfaction reason you should n't have finished by now you. Can report you to the credit bureau if you hire them have a issue with the pool supposed! They did and the quality of work was awful non-stop to deliver exceptional customer service and complete satisfaction. Made from a mold and then gel-coated, so they wont crack or fade over time got ta admit sent! Own best judgment transformation begin right before your eyes morning again to ask for a.... Get to know your dreams know your dreams our 45 minute phone call morning! Things right would finish the job but yet I 'm still waiting this to..., innovation, and devotion, Premier Pools and custom-designed Pools at day with... You 've requested a page on a website ( cloudflarepreview.com ) that is uniquely you pool building project such bad. In luxury Pools and make your backyard, Premier Pools has been premier pools and spas lawsuit but a nightmare followed up all... Of my money back for the section they broke, $ 1,500 very...

Benton County Election Results, Mugshots Gainesville Fl, Part Time Jobs In Lake City, Fl, Fallout 2 More Criticals Or Better Criticals, Pathfinder Kingmaker Sword Saint Build 2020, Articles P