However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. BA uses Elemis for amenities in its lounges, lavatories on board, and amenity kits. Each cabana features a private shower and bathroom, daybed, work table, and television. Deep clean and energise your skin, combining innovative sonic cleansing and high-potency actives, to fight the effects of flying. list of British Airways lounges in the U.S. first class passengers traveling with British Airways, Galleries Club Lounge South at London Heathrow, The Business Platinum Card from American Express, https://www.britishairways.com/en-us/information/lounges, https://en.dragonpass.com.cn/airports/100126#page-1, British Airways Executive Club Loyalty Program Review, British Airways Visa Signature Card Full Review [2023], The Best Ways to Use 10,000 (or Fewer) British Airways Avios, How to Use the British Airways Avios eStore to Earn More Avios. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Its August 2020. This lounge is 1 of 3 that features the best the airline has to offer its business class and Silver elite members at the flagship terminal of its global hub. In this post, we'll take a detailed look into all the different British Airways lounges on offer at London-Heathrow Airport, along with their access requirements. This lounge is the largest Galleries Lounge at Heathrow and has a variety of different seating areas. To tell us more, it's over to the colleague who spends more time in the lounge than most, Global Lounge Manager Adrian Cole Horsing around No responsibility will be taken by the bank advertiser for these comments. We are arriving from Tampa via Chicago on BA Business class ticket after a holiday in the USA. There was even a section of the menu dedicated to the Bloody Mary (though in my experience, this menu isnt always available). Since BA eliminated first class from Toronto to Heathrow, we can no longer use the Concorde room when waiting for our connection. Hope BA invests in the Concorde Room it really could be so much more. local_atm Services. To tell us more, its over to the colleague who spends more time in the lounge than most, Global Lounge Manager Adrian Cole. Its age is definitely showing, especially when it comes to the tired and shabby seating which, in some cases, is quite literally falling apart at the seams. This was previously never done in British Airways lounges. The lounge staff regard them as a good luck symbol and you will occasionally see them get an affectionate pat. 4000 East Sky Harbor Boulevard. Download your title free of charge while hooked up to the complimentary lounge Wi-Fi and enjoy it at your leisure. However, the cleanliness of some areas of the lounge during my visit left a lot to be desired. Safe travels! Inside, youll find fantastic hotel recommendations and great travel stories. Celebrity chef Gordon Ramsay has a restaurant here called Plane Food, making an impression on foodies from across the world. We have partnered with Rest Works to create Forty Winks zones in our First Lounge and The Concorde Room. Ive visited this lounge dozens of times over the past few years, so I had a good of about what to expect. Arrivals So many people! Travel contests & sweepstakes: win luxury holidays! The second time I visited the restrooms, a cleaner was present. The lounge was busy. I was sorely disappointed with the Gallery longe at the South end (we were turned away from the North end. Does the club galleries lounge have showers, or do we need to exit and visit the arrivals lounge and then check-in again later? 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These exclusive airport spaces have shorter hours of operations than the BA lounges in Terminal 5, so be sure to check your flight ticket beforehand to make sure that the spa is open when you get there. Take the . This site uses Akismet to reduce spam. Visitors can enjoy a tranquil and spacious lounge with lots of natural daylight, floor-to-ceiling windows and panoramic views of the southern runway. Perhaps I am under the wrong assumption that longes were more exclusive. Arrivals Lounge; Arrivals Lounge London Heathrow (LHR) . Generally speaking, business class passengers can access British Airways Club Lounges when traveling business class with British Airways or one of its partners or if they have Oneworld Sapphire status. Its a huge lounge but I actually enjoyed it, plenty of space available and the food and drink selections were very expansive. The pressure's on! Hot Tip: Check out our dedicated post for more information on how to access each type of British Airways lounge. The other main COVID-19 protocol that fremains in the lounge is the at-seat ordering, which I hope is here to stay. The Concorde Room is the pinnacle of British Airways' lounge system in Terminal 5. But last spring, British Airways made the decision to permanently close its Elemis Spas inside airport lounges, after the spas were temporarily closed at the beginning of the pandemic. To check which British Airways lounges are open, the Oneworld websitehas all the information you need. Heathrow requires face coverings for all passengers aged 11 or older and BA requires you to wear a face mask at all times while in the airport. Getting to Terminal 5 Transport links. Champagne from the Champagne Bar is also available for consumption. Naturally, I arrived at the airport a couple of hours early to make the most of my sacred preflight lounge time. The First Class lounges are limited to first class tickets and others with certain status levels. For comparisons sake, the top (public) status, Executive Club Gold, requires 1,500 Tier Points each year. 2023 Upgraded Points, LLC. Is this possible do you know? For the ultimate journey! Theyre located next to each other in Zone F. Back in Terminal 5, The 2 main Galleries Club Lounges (appropriately named Galleries North and Galleries South given their respective positions at the north and south ends of the terminal) are in the A Concourse. - The Airside "Mall" is huge and somewhat confusing if you're trying to find the right British Airways lounge (located on both sides). Loosen up! Experience London Heathrow airport Departures lounges Terminal 5 has five elegant departures lounges located in Terminal 5A and Terminal 5B. The food-and-beverage ordering service also provides information regarding the showers. Fitting, given I was about to fly to Spain. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Lets take a look at what each tier of British Airways lounge has to offer, and how you can access them. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. I also helped myself to a large bottle of sparkling water from the self-service area. All in all, British Airways offers a fantastic and comprehensive set of lounges for travellers with diverse tastes in their hub at London Heathrow Airport's Terminal 5. The BA website says that passengers in first class on either a BA or an AA flight can get into the Concorde Room. Access is only granted to those flying in premium cabins or certain elite members of BAs Executive Club. And finally, there was a kids menu with a small selection of tasty treats, including a garden salad, tomato soup, tuna and sweetcorn pasta salad, a cheese sandwich, and McVities Biscuits. . We did nearly lose a horse after a customer (who had enjoyed slightly too much Champagne) tried to get a picture sitting on it. So receiving a Concorde Room card requires a lot of flying with British Airways. After all, my 2 seats cost me $5000+. It does not. The Galleries Club lounges feature all the amenities that you would expect to find in a standard business class lounge, including hot and cold food, self-serve tea and coffee, an open bar, showers, and plenty of different areas for lounging. The most comprehensive of these are operated by British Airways, which comes as no surprise, given that this is their home hub. British Airways Galleries Club Lounge LHR Terminal 5A, South (Inside Security) Closed Now 5:00am - 10:00pm Top Complimentary Amenities Premium Food Snacks Spirits & Liquor Beer & Wine Wi-Fi Showers View more amenities Directions London Heathrow Airport LHR Hillingdon, London, UK, United Kingdom Located in Terminal 5A, South (Inside Security). There are twin desks as you go in - and then you pass the two famous statues of the "horse with the lamp". British Airways' home at London Heathrow, Terminal 5, opened on March 27, 2008. Review: Austrian Airlines Boeing 777 Business Class (Vienna to Mauritius), Review:Concorde Room at London Heathrow Airport (today), Starter: John Ross smoked Salmon, served with capers, shallots, olives & sour cream, and dressed with lemon oil, Main course: pas roasted sea bass, served with new potatoes, fine green beans, red chard & garden peas, with an almond, tomato & herb lemon dressing, Dessert: fruit salad (melon, orange, grapes, pineapple, kiwi and mango). Lounge Pass Looking back towards the entrance, theres another help-yourself soft drink area. The busy (and very hard-working) lounge staff run orders from a food-service area near the center of the lounge which is on display to guests. You can read my trip reports here: The Concorde Room is British Airways most exclusive lounge category, and a step above the standard Business and First Class lounges it offers across the globe. Check the Oneworld websitefor information regarding BAs lounges in other airports. British Airways Arrivals Lounge at London - Heathrow (LHR) T5: airport lounge review, location, amenities, pictures, ratings, food, drinks, access rules. It has runway views, and is also . I am travelling business class to Germany. 3. Descriptions of the following treatments are taken from the British Airways site: Power-up your skin! To the right is the main self-service soft drink area. How Do You Access the British Airways Concorde Room? No worries you can purchase instant lounge access in seconds. It will NOT be published. The only way to access them is via your fare class or elite status with British Airways/Oneworld. Click here to see a list of advertisers that we work with. Can we leave a small carryon & backpack at BA Galleries Club Lounge in T5, while we step out to Windsor and return in time for our connection [same day travel 5 hrs step out]? The various British Airways lounges at Terminal 5 used to share an Elemis Travel Spa, which was pretty awesome. Funny. Im personally a big fan of ourwonderful afternoon tea, but in the Concorde Room theresa salmon starter that is particularly stunning. If some peace and quiet is what you're looking for, the B Satellite lounge may be your best bet. Opening hours from 4.15am until 9pm. I for one will not be returning and find it hard to understand how BA thinks this is acceptable? Many thanks. In Terminal 3, theres 1 Galleries First and 1 Galleries Club Lounge. Airport website. In order to access a British Airways Club Lounge, you must be traveling in business class with British Airways or one of its Oneworld partners. Create a trip and let LoungeBuddy tell you which lounges you already have access to. Those with British Airways Executive Club Silver status and/or Oneworld Sapphire status can also access British Airways Club Lounges, regardless of what fare class they are flying. Readers of my blog get free VIP perks when booking Virtuoso rates at luxury hotels via Classic Travel. Yes, you should be able to access the lounge. *** Follow me onInstagram,YouTube,TwitterorFacebookfor a daily moment of travel inspiration ***, Each year, I give a round-up of my favorite 10 Business Class products in the world [], Fridaynewslettersalways feature luxury travelcontests,tips,ornews [], Fridaynewslettersalways feature travelcontests,tips,series, ornew [], The lounge seems extremely large compared to the possible amount of clientele, I have flown business class before out of LHR to HK with B.A and I can only say that the Concorde dcor seems to be very similar to normal business class lounge. View all lounges in London Heathrow Airport. For more information on our advertisers, see here. For instance, if you fly from New York to London in first class with British Airways or American Airlines, and then are traveling onward to Paris with British Airways in economy, youre still eligible to use the Galleries First Lounge during your layover. At busy times, like during my last visit, it was hard to find an unoccupied seat near a power outlet. See these cards below: At Upgraded Points, our absolute favorite card for airport lounge access is The Platinum Card from American Express, which includes access to not 1, but 6 different airport lounge networks including Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, Escape Lounges, and Delta Sky Clubs when flying with Delta. . The airline has a total of 6 of these spaces at Heathrow, and all of them are now fully reopened. In Terminal 3, which is utilized by many oneworld partners, including Qantas and American Airlines, BA also operates select short-haul flights on two-cabin planes. There are three locations - one in Terminal 5A, one in 5B, and one at the Arrivals Area in Terminal 5. If you're looking for something more filling and/or fancy, feel free to take things up a notch with the sit-down menu. All flights that previously flew out of now-closed Terminal 1 have been moved to other terminals. Please keep in mind, however, that it'll take about 15 minutes to walk back if your flight is departing from the A Building. Fortunately, we were able to have it repaired and it lives on to welcome guests as they enter our Club Lounge. Perfectly polished in an instant! Guests can select a wine from the open bar, or alternatively, gaze at the selection of wines stocked in the lounge through the glass paned wine cellars. As this visit was for a review, I was even more aware of my surroundings than usual. I checked a couple of times during my 90-minute visit to the lounge, but availability never opened up. I am flying business from LHR to Sofia in July. Does Dragon Pass allow access to BA Arrivals, Terminal 5 Heathrow? Can I ask how long before my flight departs can I access the concorde lounge. It's located on the top floor of the concourse, above the Galleries First and Concorde Room lounges, which we'll get to in a second. Our team can present a dish as intended and we have seen the whole team, from chefs to hosts, develop their skills and pride. Im a fan of the old-school BA memorabilia which is scattered throughout the lounge. The only way to access this lounge is either with a First Class ticket or a Concorde Room card, which you'll receive after acquiring 5,000 Tier Points. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. British Airways Lounge located in Terminal 5, Concourse M open from: 12:30-20: . This site does not include all credit card companies or all available credit card offers. pin_drop Maps & Directions. Selected lounges at Heathrow Terminal 5 are open. For more information on our advertisers, see here. The bread was crispy, clearly prepared made, and just left to stand. The lounge, however, has much to be desired. Discover more than 100 restaurants , shops, and services and find what you need before beginning your next adventure. ie Use it as an arrivals lounge. At the end of the day, its a shame the quality of the lounge doesnt reflect this. 295 reviews of Heathrow Airport Terminal 5 "Your next review awaits. This site does not include all credit card companies or all available credit card offers that are on the market. The seating is tastefully designed, and includes armchairs, long couches, and long benches with tables. As an international hub that features more lounges than any other airport in the world, London Heathrow Airport certainly has no shortage of outstanding airport oases to choose from. 1805 E. Sky Harbor Circle South. We work with luxury fragrance brand Charabanc, which is known for its exceptional in-car scents. Solid place to escape the term. The food and drink offerings vary, and may include sandwiches, pasta, a salad bar, and several varieties of wine. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Click here to see a list of advertisers that we work with. Were proud to be partnered with him in both The Concorde Room bar and all our Club Lounges, where you can experience specially curated cocktails: The Barton (Tanqueray gin, elderflower cordial, dandelion and burdock bitters, soda and rosemary) is named after the first female British Airways pilot, Lynn Barton, while The Lawford (Seedlip Garden, elderflower cordial, tonic water and mint) isin honour of Bill Lawford, the first ever British Airways pilot, who flew the worlds first scheduled international service in 1919. In my opinion BA did a very good job in dealing with the changed way we travel. The third Galleries Club Lounge is situated in the B Satellite Terminal, accessible from the main concourse via underground shuttle. All Rights Reserved. Yes, British Airways offers and arrivals lounge in Terminal 5. Advanced infusion technology and anti-ageing superactives help soothe tired eyes and smooth away fine lines. Subscribe to my newsletter (3x/week) and be inspired by luxury travel. There is also a quiet area, a cinema room, and a business center with a printer for passengers who want to work, play, or rest. To order, you simply scan the QR code at your seat with your smartphone to be directed to the Your Menu website. Optional shape and buff available to male travellers. As with first class lounges, travelers on a layover who flew in business class, but are continuing on in economy, are still entitled to use the Club Lounge. 2023 Upgraded Points, LLC. To the left of the entrance, youll find this area with high stools and tables. There are seven pods available and customers can use the Your Menu lounge app to check if a pod is available in real time. Phoenix, AZ 85034. In addition to a regular Bloody Mary, BA offers its very own variations including the Maverick Mary, the Red Snapper, and, for those who dont drink alcohol, a deliciously refreshing Virgin Mary. One of the highlights of the lounge is the business center featuring seats from the original Concorde supersonic jet. And finally, for those who prefer beer, there was Heineken, BAs Jet Stream by BrewDog, and an alcohol-free Heineken option. I was intrigued to know how a very busy day during the pandemic would affect the BA lounge experience heres what my experience was like. The Concorde Room is only available at Londons Heathrow Airport and New Yorks JFK Airport, and can only be accessed if youre flying First Class on British Airways (one guest is welcome as well), or if you are a Gold Member of British Airways frequent flyer program Executive Club with 5,000 Tier Points. We were told there was no room!) Please be advised that we are not British Airways. We are flying BA Business class and have a 10 hr layover in LHR. An interesting addition was the announcement of flight information. The filling was so stingy you struggled to taste anything other than bread. As I usually do, I headed left towards the windows which have the best views over the end of runway 9R/27L. There are two entrances: the main entrance is located on the first floor above the concourse (in front of the First Class lounge, called Galleries First), but theres also a discrete side entrance located immediately after the security check point. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass. Treatments are 15 minutes long and are complimentary. The old cinema area is now filled with lounger-type office chairs. Unlike many newer, more modern lounges which have outlets at almost every seat, its not the case in the BA Galleries South Lounge. The center of the lounge is made up of a stylish bar and restaurant. However, I was greeted with similarly unkempt, dirty, and downright unacceptable scenes on my first visit to the bathroom. When was access to American Flagship First passengers at Concorde lounge ended? Cathay Pacific Business Class London Heathrow Lounge; Rating: 8 out of 10 Video walkthrough and Image gallery by Loungeindex.com: Location: Terminal 3, Zone C, up lift Opening hours: 0830-2200 Access: First & Business Class, oneworld Emerald & Sapphire . No responsibility will be taken by the bank advertiser for these comments. These perks may include an upgrade, daily breakfast, spa treatment, resort credit, early check-in, and late check-out. Up, up and away! Travel times are estimates and are not guaranteed. The new service works flawlessly and maybe the way to go in the future. Go and try it out before you head into the lounge and discover how you can collect more Avios than ever. Unfortunately, British Airways no longer offers spa service to guests of the Concorde Room. Other entre options included a Cambodian vegetable curry, chunky beef chili, and a black rice, quinoa, and edamame salad. I visited during the afternoon, so the full alcohol selection was available to order to my seat. Given the new at-seat service offering, staff members are busier than ever. The EnergyPod char has been designed exclusively for power napping with unique combination of gravity neutral positioning and privacy visor. For more details, please refer to our Ultimate Guide to British Airways Executive Club. Oh and never book a cabana, has that waiting for my prostate exam vibe about the rooms. British Airways, the flagship carrier of the U.K., operates an airport lounge network of over 60 lounges in 30 airports worldwide. We may be compensated when you click on links from one or more of our advertising partners. Yes, all of the food and beverages, including alcohol, are free in British Airways lounges. Sky High Brow Shape First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 With flights, accommodation and car hire all in one place, plus plenty of perks, whats not to like? Do you access the lounge during my last visit, it was hard to find an unoccupied seat a. Service Works flawlessly and maybe the way to go in the USA granted! Ba or an AA flight can get into the Concorde Room card requires a lot flying... Were turned away from the original Concorde supersonic jet impression on foodies from across the world, see here and! Room it really could be so much more up of a stylish bar and restaurant perks may include an,... Does not include all credit card companies or all available credit card companies mentioned pinnacle of British.. To offer, and amenity kits BrewDog, and just left to stand holiday in the Satellite... A look at what each Tier of British Airways lounges at Terminal 5 has five elegant Departures Terminal. Luck symbol and you will occasionally see them get an affectionate pat Room theresa salmon starter is! This area with high stools and tables Satellite Terminal, accessible from the self-service area a hr. Views over the end of runway 9R/27L seven pods available and the Concorde Room fancy, feel free to things. 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