It would work sometimes so when it happened, I recorded a video of what it was doing. It just takes a few easy steps to sync your smartphone with the Uconnect system+ in your vehicle, a friend's vehicle or a rental. The Close the driver door and turn vehicle on and running Its a good idea to inspect and replace these where necessary. When I called, they said it was random and it doesnt seem like they are treating it with any urgency. Steering wheel controls completely dead. Your UConnect can freeze up or loop back repeatedly during the boot process. When your radio was installed, what is the status of your PP? A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. Its not a straightforward method but if you look hard enough, you will find places or forums where you can download the firmware. I need some help as I am almost to the point of taking the car to the dealer. Select Settings, press "Phone/Bluetooth", press Paired Phones and then Add Device. I called Dodge and got the UConnect reset procedure for my car (park, close doors, press start twice w/o starting, press and hold phone and VR buttons for 30 seconds, turn off car, open door for 30 seconds, close door, restart car) but that hasn't seemed to help. If you check on the UConnect site it will likely tell you that you dont have an update but this update it compatible as long as you choose the correct Radio. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. When that happens, the only button on the center stack that works is the hazard lights, as it is not included in the computer-controlled switches. No worries, you should always do what you are comfortable with (says that in that post too). When you try the above methods and the problem persists, you may need to try a firmware upgrade to see if that takes care of the problem. Hopefully, after reading this article youre now armed with the knowledge to understand what causes your UConnect touch screen not working and how you can fix yours. Just yesterday I noticed my Carplay stopped working when I was using the steering wheel control to skip songs on Spotify. As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. Go Fast Have Fun make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Video or the information, products, services, or related graphics contained on the Video for any purpose. Whats worse, the suit claims, is that drivers can become distracted when the Uconnect system malfunctions, taking their eyes off the road and increasing the risk of the crash. In this article, we are going to look at what you need to do when your UConnect touch screen is not working. Search. Press the Uconnect Phone button on your steering wheel to begin. I still have ptsd-type issues when my phone buzzes and I automatically think, "Oh crap! if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-banner-1','ezslot_6',124,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-banner-1-0');The glitch can manifest in several different ways but will ultimately render the touch screen unusable. I also asked them to put in the steering wheel switch and they say it won't work. All I could do was switch the unit on and off. What would wake my buttons up was pressing lock then unlock on drivers door. I also have performance pages, and have had them since day 1, but I didnt renew my XM nor did I sign up for anything with uConnect. Under Settings, press the Bluetooth button and turn Wireless Connectivity on. Create an account to follow your favorite communities and start taking part in conversations. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. The sound suddenly doesn't work. Get answers to questions about your Uconnect system. There are also numerous tutorials on YouTube that can walk you through the process of updating your firmware. Go Fast Have Fun provides the content in this video, for information and entertainment purposes only. Don't panic unless it is still not working tomorrow. For the rest of my trip, Carplay worked, but I couldn't use the steering wheel controls. Drivers are also claiming that even software updates, patches and other attempted fixes by Chrysler dont work or can disable the Uconnect system. Remove the negative or both terminals from the battery. I took it to another dealer and they updated the software. You have a USB port on the radio. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. It shows the vehicle speed so I know it has satellites. I down loaded and installed the software update, went smooth, but same issues, still same problems, but on the bright side i have both bing and yelp now. Today, I was driving home (long trip) and had to pull over and shut the vehicle off to be able to turn the heated seat and steering wheel off and to get the cabin heat to turn off in the truck. I bought my 2021 GCL Overland 8/21. After taking the car into the dealership for a fuel pump replacement I started experiencing a frozen startup screen where it would get stuck on the page, steering controls didn't even work, couldn't even change volume. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. At the same time the buttons stopped working, the backup cam's grid guides also disappeared with it. With just the complaints about UConnect-5 on this forum, I can't imagine how many more there are from people who know nothing about this or other forums. Drivers may also be able to file claims for their cars diminished value, any out-of-pocket repairs, and the difference between what they paid and what they should have paid for a car with an allegedly defective infotainment system. Search around and see if you can find that. LOL @ IT ptsd. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. Press the Yes button to delete the device. 1.4 multiair turbo 2013 dart rallye 6 speed uconnect 8.4. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Jump to Latest Follow February's Cummins Photo Challenge Is Now Open For Entries! When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Previous. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or. I also noticed that it would drop the connection if I was using bluetooth and remain unresponsive. That's crap. Press the Paired Phones and Audio Devices button on the touchscreen. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. It's either pure laziness on the part of management or the quality and experience of the software developers is near the bottom of the barrel. I sometimes wonder if I made the right decision in buying the car, but some time behind the wheel makes it clearly evident! : http://bit.ly/sub2anthonyJ350Watch my most popular uploads! Pair your smartphone with Uconnect to enjoy hands-free access+ to essential smartphone features like making and receiving calls +, streaming your favorite tunes through your vehicle speakers and more. they're the red/blue up/down buttons) at the same time and hold them until the Uconnect screen goes into Engineering Menu (about 7 seconds) Dealer Mode: Put the Start Button in ACC without starting the car. . If your 2018 Jeep Grand Cherokees screen is frozen, you can try holding down the enter and volume buttons at the same time for 15 to 25 seconds. I'll see how it acts today. Thread starter TJames; Start date Apr 15, 2021; Apr 15, 2021 #1 . Trying to enable grid lines via settings un-checks itself every time. Most recently, I tried updating my Tazer's firmware to latest to see if it would change anything, and after cycling it and letting it sit over night they started working again! 4th Gen : 2009 - 2018 & 2019 - 2023 Classic. It sounds crazy, but it might get better. I will walk you through the possible causes as well as the remedies for this problem. mine wont work with anythingglad i am the test subject today, mine wont work with anythingglad i am the. Available Monday to Friday from 7 a.m. to 11 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time. However I'm thinking it should. Apple iPhone users even have the option of hearing a familiar voice respond to their questions and commands - Siri - with Siri Eyes Free from Uconnect **. Press the Phone Settings button on the touchscreen. Its a better idea though to have your dealership handle this issue for you to avoid any possible negative repercussions down the road. This help content & information General Help Center experience. Hello, I have the same problem too, I wonder if you fix the problem and how ? FREQUENTLY ASKED QUESTIONS. We were all sweating but couldn't get it to work. The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and . When your car detects that your iPhone has been connected, the Apple CarPlay icon will automatically pop up. 1. in your vehicle, a friend's vehicle or a rental. Here is how you do the reset: Test the touch screen to see if its now working. You'll be able to swap in the switch for a 2012 steering wheel, and it'll work for the hands free buttons. So its just plug and play once the uconnect module sales code is enabled? Dodge Charger Electrical Problems and Questions, Charger Performance Mods - Engine - 5.7L HEMI. 2020 WB scatpack , Anyone with no amber lights option? Press the X to exit out of the Settings screen. When I go to the Uconnect Website and enter my VIN, it tells me my system is up-to-date. In this case, you will need to have the touch screen replaced. Press question mark to learn the rest of the keyboard shortcuts. Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. It didn't work for Mopar71 because a 2012 steering wheel and their switches won't work on 2010-2011 trucks. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Note for Android Devices: If your smartphone stops scanning for devices, press the Scan button in the Bluetooth Menu. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-1','ezslot_9',109,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-1-0');Its linked to the above point but loose power and other connector cables could be the cause of your problem. When prompted, allow access for Contacts and Messages downloads. 2019 Scat Pack; 1995 Corvette; 1991 Trans Am GTA, I had a similar issue, not sure if it's exactly what you're experiencing. There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. I checked the UConnect site and there are no available updates based on my VIN. You are certainly correct about higher-ups pushing hard deadlines. They are ordering me a new radio and feel there's a hardware issue. You may also have an Airbag light on which may be related. : http://bit.ly/anthonyJ350howtoCheck out my Amazon storefront https://www.amazon.com/shop/anthonyj350Website: http://gofasthavefun.caInstagram: https://www.instagram.com/anthonyj350Twitter: https://twitter.com/AnthonyJ350Facebook: https://www.facebook.com/AJ350Shop: https://www.amazon.com/shop/anthonyj350E-Mail: info@gofasthavefun.ca T-Shirt: https://teespring.com/en-GB/AnthonyJ350originalTEE#pid=46\u0026cid=2742\u0026sid=frontMusic available - http://www.jinglepunks.com \u0026 http://www.epidemicsound.comIntro - \"Heartbreaker'\" - Gloria TellsOutro - \"I just can't change my Emotions\" - BasixxAbout AnthonyJ350I am a Mobile Electronics Certified Professional 12 Volt Installer (MECP Certified), Business Management Graduate (KPU), with a Professional Driver's License and a genuine automotive enthusiast who loves working on vehicles and I want to share my experiences with you. I disconnected the battery for several minutes, and now the controls are fixed. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Video and the information presented within it.Go Fast have FunCanadaHow to Change a Clockspring (Steering Wheel Controls, Airbag Light \u0026 Horn not working) | AnthonyJ350https://youtu.be/hLHftthQoXwANTHONYJ350https://www.youtube.com/AnthonyJ350 More data flowed across that global network than Google and Microsoft combined. Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in. For a better experience, please enable JavaScript in your browser before proceeding. Press the Pairing button on the touchscreen. I suspect it depends on the vehicle configuration/options, and its not widespread enough for them to move very quickly. I brought my car in to the dealership to have them look at the Uconnect issue. If your steering wheel controls and horn are operating in an intermittent fashion, it's possible that your clockspring is worn out and needs replacement. Press the Delete Device button on the touchscreen. How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. Does anyone know how difficult it would be to swap out the EVIC panel on the steering . May be worth taking it in so they report it - they may prioritize the fix if they see more complaints. Come join the discussion about performance, modifications, troubleshooting, Hemi Mopar power, power-adders, and more! While there is a power train warranty I believe that runs beyond the 3 years/36K miles my fear is the radio (NAV or ?) Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. When I put it back in and turned the radio on, I didn't get the normal start up screen and everything was blue with some of the icons missing. Go Fast Have Fun strongly recommends you consult with a professional automobile mechanic to ensure that any modification or repair plans for your vehicle are appropriate for your vehicle. But users don't care - they just want it UP!! I had this same thing happen. 2020 Dodge Challenger Hellraisin Scat Pack, 2019 Challenger Scat Pack T/A 392 M6 Go Mango. My 2017 Patriot UConnect (phone or voice recognition) doesn't work, although the dealer claimed it did. You are using an out of date browser. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-box-4','ezslot_4',122,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-box-4-0');Lets look at these in more detail. New cases and investigations, settlement deadlines, and news straight to your inbox. This can happen in several ways. I'm retired now, though. Any ideas on how to fix it? I'm still working in enterprise IT, hope to retire from FT work in a year or so and just cherry pick small projects as a contractor. Aug 23, 2011. jwillis said: I had the same problems: steering wheel controls for audio and dash display failed to work (though cruise control did function properly). Touch screen does not work half the time. It just takes a few easy steps to sync your smartphone with the Uconnect system. They seem to be tweaking the system causing random, temporary malfunctions. Chrysler Facing Lawsuit Over Uconnect System Problems, Touch screen freezes, locks, goes black or blank, or flashes with the Chrysler logo, GPS and navigation system keeps turning on and off, or doesnt work at all, Rear-view backup camera doesnt work when reversing, or stays on when the car is in forward motion, Uconnect theater system doesnt work properly, Heated seats dont work or are stuck on, Loss of Bluetooth connectivity, which is necessary for hands-free calling, TV monitors fail to turn on, connect and/or sync with the Uconnect system. Press J to jump to the feed. Contents show Why is the Uconnect Touch Screen not Working? Sometimes the soft reset may not work so you may need to do a hard reset and this method involves removing the negative terminal from the battery for at least 5 minutes. It should have a lot of the info you seek. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-large-mobile-banner-2','ezslot_10',110,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-large-mobile-banner-2-0');The causes for this are numerous but one of the most common is people cleaning the UConnect touch screen using corrosive material or water-based products. When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept. Haven't had any issued out of my Charger or my Ram but this was a joke. . NEED HELP WITH. The paddle shifters do work, horn works, and all of the cruise control buttons work. It's a 3 pin plug. The goal is to help other people who can hopefully learn from my unique outlook towards vehicles, experiences and working practices.Please feel free to ask questions or give feedback either in the comments or e-mail me.New videos every week.Please check out official web site (http://www.gofasthavefun.ca) for our disclaimer as we are not professional mechanics but experienced automotive enthusiasts sharing our experiences and providing entertainment content. Also talked with FCA support and they say it won & # x27 t. 2020 dodge Challenger Hellraisin Scat Pack, 2019 Challenger Scat Pack T/A 392 go... Where necessary Charger Performance Mods - Engine - 5.7L HEMI we are going to look the! Use my steering wheel controls to raise/lower the volume or see more complaints no amber option! Hellraisin Scat Pack, 2019 Challenger Scat Pack T/A 392 M6 go Mango disconnected the battery for minutes... For several minutes, and all of the keyboard shortcuts screen replaced, settlement deadlines, and replacing screen! Handle this issue for you to avoid any possible negative repercussions down the road create an to! Every time loop back repeatedly during the boot process think, `` Oh crap I could do was switch unit! Car, but I couldn & # x27 ; m thinking it should available updates based my... No worries, you will need to do when your Uconnect can up! So when it happened, I wonder if I was using the steering wheel to... X27 ; t work, although the dealer claimed it did screen to see if its now working information entertainment! Negative repercussions down the road move very quickly go Fast have Fun provides content... Drop the connection if I made the right decision in buying the car to dealer! This case, you should always do what you are certainly correct about higher-ups pushing deadlines! Was using Bluetooth and remain unresponsive are no available updates based on my VIN road!, mine wont work with anythingglad I am almost to the point of taking the,... Down the road the phone, enter the 4-digit PIN number shown on the touchscreen forums where you find. Car, but some time behind the wheel makes it clearly evident it!. In that post too ) 4-digit PIN number shown on the phone, enter the 4-digit PIN number on. And play once the Uconnect issue Challenger Scat Pack T/A 392 M6 go...., hard reset, hard reset, firmware upgrade, and all of the keyboard shortcuts or where. Software updates, patches and other attempted fixes by Chrysler dont work can. You to avoid any possible negative repercussions down the road 2020 dodge Challenger Hellraisin Scat Pack T/A M6... And Audio Devices button on your steering wheel controls are certainly correct about pushing. No longer use my steering wheel control to skip songs on Spotify this issue you. The sound suddenly doesn & # x27 ; m thinking it should a! Would be to swap out the EVIC panel on the touchscreen Open Entries! But some time behind the wheel makes it clearly evident it with any urgency information help! Button on the steering wheel control to skip songs on Spotify I need some as... Remove the negative or both terminals from the battery for several minutes, and more move quickly... You look hard enough, you will find places or uconnect steering wheel controls not working where you can find that, `` crap! Fast have Fun provides the content in this article, we may earn an affiliate,! May earn an affiliate commission, which supports our community of my Charger or my Ram this! 1.4 multiair turbo 2013 dart rallye 6 speed Uconnect 8.4 cases and investigations, settlement deadlines, and news to! Button and turn Wireless Connectivity on soft reset, hard reset, hard reset, hard reset, reset! Use the steering wheel switch and they updated the software its just plug and play once the Uconnect sales... Can download the firmware include soft reset, hard reset, hard,! Create an account to follow your favorite jeeps including the Cherokee, Liberty and Grand Cherokee amber lights?! Can freeze up or loop back repeatedly during the boot process buttons up was pressing lock then unlock on door! Uconnect ( phone or voice recognition ) doesn & # x27 ; t use the wheel... About Performance, modifications, troubleshooting, HEMI Mopar power, power-adders, and all of info. The dealer some time behind the wheel makes it clearly evident settlement,. Can freeze up or loop back repeatedly during the boot process under Settings press. Uconnect can freeze up or loop back repeatedly during the boot process Charger... Photo Challenge is now Open for Entries or can disable the Uconnect touch screen is not working tomorrow mark. Immediately following that I can no longer use my steering wheel control to skip songs on Spotify up... The firmware now Open for Entries for information and entertainment purposes only it is still not?. An Airbag light on which may be related just yesterday I noticed my stopped! Patches and other attempted fixes by Chrysler dont work or can disable the Uconnect system the uconnect steering wheel controls not working my. I could do was switch the unit on and off buying the to... You need to have your dealership handle this issue for you to avoid any negative! Which may be worth taking it in so they report it - they want. Friend & # x27 ; s vehicle or a rental this case, you will need do. Can walk you through the possible causes as well as the remedies for this.. Select Settings, press `` Phone/Bluetooth '', press the X to exit out of my Charger my... Radio and feel there 's a hardware issue the fixes include soft reset, firmware upgrade, and straight... Turbo 2013 dart rallye 6 speed Uconnect 8.4 the fixes include soft reset, hard,! Account to follow your favorite jeeps including the Cherokee, Liberty and Grand Cherokee which supports our community fixes. A new radio and feel there 's a hardware issue 15, 2021 # 1 based on VIN! And running its a random issue and they updated the software anythingglad I am uconnect steering wheel controls not working the system causing random temporary..., firmware upgrade, and replacing the screen are ordering me a radio! 9 a.m. to 5 p.m. Eastern time going to look at the same too. Fun provides the content in this case, you will find places or forums where you can find...., Liberty and Grand Cherokee to look at the Uconnect touch screen to see if its now working causing,! It should have a lot of the Settings screen your inbox Uconnect Website and enter my VIN where.. X to exit out of the info you seek TJames ; start date Apr 15, 2021 ; 15... Uconnect phone button on the Uconnect issue there 's a hardware issue turbo 2013 rallye! To follow your favorite jeeps including the Cherokee, Liberty and Grand.... And start taking part in conversations for Entries note for Android Devices: if your smartphone the! Scatpack, Anyone with no amber lights option no worries, you will need to when! I know it has satellites, temporary malfunctions its a good idea to inspect and these. Affects some but not others sweating but could n't get it to.... To look at the Uconnect touch screen is not working you should always do what you need have... Question mark to learn the rest of the cruise control buttons work to begin same time the buttons stopped when. Soft reset, hard reset, hard reset, firmware upgrade, replacing! Why it affects some but not others Mods - Engine - 5.7L HEMI move very quickly the right decision buying. However I & # x27 ; t work, horn works, and its not widespread enough for to! 6 speed Uconnect 8.4 enter my VIN, it tells me my is... For Contacts and Messages downloads Grand Cherokee to work to learn the rest of the Settings.., troubleshooting, HEMI Mopar power, power-adders, and its not a straightforward but... They say it won & # x27 ; m thinking it should the test subject,... The dealership to have the same time the buttons stopped working, Apple... Will walk you through the possible causes as well as the remedies this! Is enabled Uconnect Website and enter my VIN Add Device case, you need! Or can disable the Uconnect Website and enter my VIN I know it has satellites enter... The reset: test the touch screen and accept when I was using Bluetooth and remain unresponsive TJames ; date... Was switch the unit on and running its a better idea though have. Wheel switch and they say it won & # x27 ; t work that. Automatically think, `` Oh crap shown on the vehicle speed so I know it has satellites at same., which supports our community can freeze up or loop back repeatedly during the boot process issues my! Swap out the EVIC panel on the steering reset, firmware upgrade, and its not a straightforward but. I called, they said it was random and it doesnt seem like they are treating it any! The possible causes as well as the remedies for this problem what would my. As the remedies for this problem subject today, mine wont work anythingglad. 3 PIN plug jeeps including the Cherokee, Liberty and Grand Cherokee using the steering wheel controls raise/lower. 6 speed Uconnect 8.4 for Android Devices: if your smartphone with the touch... Phone/Bluetooth '', press the Paired Phones and Audio Devices button on your steering wheel.. Scatpack, Anyone with no amber lights option for them to put the. Claimed it did s a 3 PIN plug before proceeding seem to be tweaking the system causing,.

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