Review tags are currently only available for English language reviews. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle as long as they are turned OFF. It was a great way to travel from Tassie to Melbourne. Passengers in Recliners are provided with pillows and blankets. Even the shower was good with loads of hot water. We hope you book with us again soon. As a thank you to our Loyalty Club Members, you will earn a $100 travel voucher for every 10 completed trips. However, you can make two separate bookings if the numbers are different. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. National; Incredible way Shayla Phillips found alive and well after 48 hours missing. To stay informed about travelling with Spirit of Tasmania sign up below to receive our newsletter. What if I can no longer travel and I need to amend or cancel my booking? Your travel insurance purchase was not successfully processed. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound They will have your equipment checked by the ship's electrician. We care about the protection of your data. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. Nice! See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme. Ms Alexander said the crew "couldn't find her" and "didn't raise any alarms when they were trying to get people to disembark or check their cars as they seemed to think that she might have jumped in the utes or trailers". Click here to request a callback. Calm seas. We use cookies to improve your website experience, optimise advertisements and offers, and for web analytic purposes. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. If you have a standard passenger vehicle with a Gas Bottle or Butane Canisters loose and not in their original packaging contained within the vehicle, the item will be deposited with security, tagged with your passenger details including booking number and can be collected upon disembarkation. Your policy number is {{getInsurancePolicyNumber()}}. No. Members of the public sometimes take a stray dog directly to the Dogs' Homes of Tasmania so you may also call them to see if your dog has been taken there. Request a freight quote using our form. This includes cleaning and disinfecting surfaces in the cabins and common areas. Credit card refunds will be processed at the time of the request. Can I access the vehicle deck throughout the voyage? Refund Policy, and the full terms and conditions of each fare linked below. Holly Alexander's pet dog, a doberman and rottweiler cross named Ester, vanished over Bass Strait during a sail from Devonport to Melbourne on Monday night. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550. Now it's set for an overhaul. No, you cannot book this as a return booking. Yes, your motorhome or towed unit can be booked online. "Ester, a beloved friend and pet, was clearly drugged and stolen from her cage on the night of 25 January 2021," Ms Caney claimed in the petition. Please fill in your date of birth in the format dd/mm/yyyy. "Not knowing if she's dead or alive is killing me," she said. If you change your mind before payment is processed, simply click on the "cancel all changes" button or exit the browser. Almost 100 people are involved in a search for a four-year-old girl who went missing on the Tasman Peninsula and has not been seen for more than 24 hours. If you are travelling with an infant, a cot has automatically been booked for you. Along the way you'll add passengers, any vehicles and accommodation. See map. Please help return Ester to her owner.". Please ensure the total height is measured correctly and the correct height is selected at the time of booking. Note: please bring your own extension leads. Yes, you can send an unaccompanied vehicle. "They would only let me look for an hour and I waited in the bar as they kept looking. There was an error retrieving our updated time table. Phone: 03 6243 5177. Please try again later. {{getDealDetails(getAppliedDeal()).shortDescription}}, {{getDealDetails(code).shortDescription}}, {{payment.insurance.quote.label}} - Travel insurance premium = {{ payment.insurance.quote.price | money}}. On Wednesday, Ms Alexander told ABC Hobart she walked around the cars parked in the ship's hold calling out the dog's name until early morning to no avail and while she was doing so vehicle alarms were going off and she "doubted [Ester] could hear me". "People in the community are suffering vicariously because we all know how utterly devastating this situation is for Holly and Ester.". Caravans / Motor home / Campers / Etc. A carer travelling with a TPI pensioner card holder is entitled to the discount. Were sorry that you are no longer travelling with us and would like to understand why. The only thing you need to bring is linen for the cot. For enquires about Aquarium and Pet Fish please call DPIPWE on (03) 6165 3777. My dogs are fine in the car, they just sleep comfortably, without any stress, knowing that we will come back.I have also learned (on my return) that dogs can get sea sick like humans, but there are tablets you can give them.So imagine their distress at being in a horrible cage, with dogs barking all around them, and being sea sick! No, the names of passengers on return bookings need to be the same for both the departing and returning legs. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. Does Spirit of Tasmania still sail from Sydney? Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after . You will need to provide the trailer registration at the time of booking. My only suggestions would be some salad soup option in the pantry. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle. You can keep track of your trips via your own private member page, update your profile and access exclusive members-only offers. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. Spirit of Tasmania operates two ships which sail between Geelong and Devonport, departing both locations most nights. What to do if you find a stray animal. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. Your cancellation has been successful. You will be required to provide registration details of all towed units in addition to your vehicle. However, if they are not fixed to your vehicle, they must be declared at check-in. The daily struggle for food, shelter and safety as inner-city park becomes haven for homeless, Edmund Rice Education Australia issues apology to parents at school for failing to meet child safety standards, 'Highly effective': New studies reveal true impact of NASA's asteroid-smashing mission, How a blob of snake poo in CentralAustralialed to the discovery of a previously unidentified species of beetle, Move over Hass, new avocado varieties are being planted in Australia, Aunty Eunice spent her life fighting for justice, but died days before a crucial turning point, It's a major Australian city that's said to 'barely have a pulse'. Latest news and updates on the new ships. However if you are not a passenger on the ship, you will need to book through our Freight department. Yes, mobile phones work most of the way during the voyage. By clicking join now you accept the terms and conditions of the loyalty program. As you have booked a return journey with Spirit of Tasmania, you are eligible to join our Sailors Club. Ms Alexander said her dog was "already frightened, that would only make it worse". However, you can make two separate bookings if the date is the same for each departure. must be included in the total measurement. {{ getPartialCancellationMessage() }}. A young woman is claiming the Spirit of Tasmania lost her dog after her Doberman cross Rottweiler went missing on the ship. Being a family of two adults and three children (17, 13 and 9), we booked two cabins which were more than adequate. One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said Ester was not found after a thorough search of the vessel, suggesting the dog may have left the ship inside another passenger's vehicle or trailer. Can I take my dog or other pet on board the ship? Select {{legOfJourney.toLowerCase()}} date, Select {{legOfJourney.toLowerCase()}} accommodation, {{IbpCms.accommodationSpiritTipCotSoldOut}}. No. "In the meantime, the company is continuing to work with Holly in the search for her missing dog, Ester. Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. frogs), birds, water-based animals (i.e. Click here for full details about Spirit of Tasmania's amendment and cancellation fees. {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}, {{ fee.description }}: {{ fee.price | money:false }}. Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. Now it's time to add your cabin to the package. All job vacancies are advertised at www.spiritoftasmania.com.au/jobs. At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. If you are unsure, please report to the pursers at Reception on Deck 7. At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. On days of double sailings, the voyage takes 9 hours. Documentation will be sent to your specified email address. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). Can I charge my electric vehicle on board? {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM, YYYY')}} at The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. "I was woken up at midnight to one of the security guards telling me that she had escaped and they had been trying to find her but had no luck," she said. Your booking number is displayed on the top right corner of your itinerary/e-ticket. You are able to get married on board but you will need to organise your own celebrant. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed totravel. {{IbpCms.accommodationReclinersBlockedMessage}}, {{IbpCms.accommodationNoDayTicketsForNightSailings}}. While Ester remains missing, a petition directed at TT-Line CEO Bernard Dwyer has reached nearly 4000 signatures in a couple of days. After each journey the ship is cleaned by a professional cleaning crew. Lost or stray cats. Sign up for our newsletter to stay up to date. Recipients of a Totally and Permanently Incapacitated pension (TPI), Recipients of Extreme Disablement Adjustment pension (EDA). Parking at Geelong:The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. If you are travelling with a vehicle, you cannot book a bicycle separately. Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. The only thing you need to bring is linen for the cot. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. However, relevant fare cancellation fees still apply if you wish to cancel your booking entirely. When booking your caravan, you need to select the 'towing a caravan or trailer' option. Is there locker storage available at the terminals? In the 2016 Australian census, more than 23,000 Tasmanians identified as Aboriginal, representing 4.6% of the population - higher than the national rate, where 3.3% of Australians identified as . Parking at Devonport:Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. Visit coronavirus.vic.gov.aufor details. You'll learn that Spirit of Tasmania is so much more than just a ferry to Tasmania. "People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. Book the same accommodation on your return? Visit the Biosecurity websitefor more details. If I amend my booking and additional payment is required, how can I pay the difference? You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Oops, looks like you haven't told us where you're going. If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights. There is no limit on how many times you can change your booking, within the ticket validity. {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving No, there is no requirement to register your travel or apply for a permit. A woman's beloved pet dog has incredibly escaped from her cage and vanished - while on board the Spirit of Tasmania. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board. Refunds will be credited back to the payee in the same or similar form to their original payment. How many times can I amend my booking online? Please measure the full length of your vehicle from end to end. You must agree to the following Terms and Conditions: For security reasons there is no access to vehicles during the voyage. {{getSelectedSailingProductName(legOfJourney)}} Terms & Conditions, Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Specific needs and assistance requirement form. medical oxygen cylinders, CPAP machines and nebulisers you must check they adhere to the ships rating: Voltage 230V and Frequency 60Hz. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania. No. Your cabin contains bed linen, towels and soap. Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. 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