You may need to have your Softub professionally repaired, but there are things you can try before taking that step. It's not leaking, but it's obvious that it's not going to last a lot longer. Follow each pipe to its jet looking for signs of leakage along the way. Choosing a selection results in a full page refresh. individuality, sustainability and flexibility. Knowing where to look for spa leaks is the first step in leak detection. The socket should have three prongs and two buttons on it. Well, in a fit of stupidity I drained my Softub 300 and overlooked unplugging the motor unit. While using a Softub, some problems may arise including the main control panel not working and water leaks. Moisture can result from splashout, rain, or leaks, and may be fixed by moving your breaker box farther from your spa or putting up a barrier between the hot tub and the box. Mix the two parts of the epoxy, the resin and hardener, together. If it needs replacing, youll want to hire a pro unless youre comfortable doing this type of work yourself. They can also lose the seal made by a rubber gasket against the back of the spa shell. Once you bleed the air out, turn the hot tub on and see if the water flow has returned to normal. Youve got no heat, no matter what. Clear out the gunk and keep your hot tub water fresh. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Not everyone is an electrician, and thats OK. AZbackyardlife If you see water coming out from under your spa on one side of the spa, that can be the logical place for exploration. 4. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. While these may seem like mundane solutions, theyre also the quickest and least expensive, so always try them first. "@type": "ImageObject", This commonly occurs when your water level is too low. You could have a bad heating element. Some systems may have a screw on top of the pump as well. Proceed cautiously as you near the jets, to avoid cutting pipes or wires. Don't worry, your finger will remain intact. By creating an account you agree to the Hunker. Softub Spas stand for quality time away from the stresses and strains of everyday life. (What You Can Do). "name": "Hot Tub Works", Safety first. "url": "https://lesliespool.com/blog/" Before you panic about what itll cost to get a repairman to fix your spa on the weekend, try a little DIY hot tub troubleshooting first. Regardless of whether it burned out or has a short, youll still need to replace it. This means air has gotten into the plumbing lines, and is preventing the water from flowing the way it should. That ice will expand as it freezes, pushing against any adjacent walls until they are pushed outwards due to the sheer force being applied. Check the water level to make sure its where it should be. Aside from not having heat in your hot tub, weak or low water flow is a huge bummer. * Pricing, promotions and availability may vary by location and at lesliespool.com. "height": "500", You may continue using your pump safely, but the noise will only get worse. If it looks OK, give it a good cleaning. Regardless of how well you take care of your hot tub, youll eventually need to replace the heating element. Or maybe your water is fine, but when you turn on your jets, nothing happens. Fred Harwood Important: Always make sure the system is off when youre bleeding air out. These cookies ensure basic functionalities and security features of the website, anonymously. However, like any hot tub, Softubs might experience technical difficulties that you will have to repair like leakage or an obstruction in the jets. Softub Parts & Accessories. "dateModified": "2014-07-28", Plus, it knows when more sanitizing power is needed and automatically delivers it. We do carry a few user-serviceable parts for your Softub Hydropack, Tub and Cover. Download Softub Manuals: Softub Owner's Manual SoftubWater Treatment Guide Softub Set-up Instructions, Pentair Luxury Micro jet for Softub Spas -Directional, Pentair Luxury Micro Jet for Softub Spas - Rotational, Pentair Luxury Micro Jet Rebuild Kit for Softub Spas, Hayward JET Wall Fitting Tool for Softub Spas. Also keep an eye out for other signs of damage, such as melted or burnt wires. Find out what you need to do to troubleshoot a misbehaving hot tub high limit switch so you can go back to soaking safely. Spas and hot tubs can leak in many locations, including from the spa jets themselves. This cookie is set by GDPR Cookie Consent plugin. The Portico offers extended seating that gives the option of lounging with up to 6 adults. The force of plunging may damage your circulation system. Take off the outer filter sock and rinse the sock and inner pleats of the filter with water from a hose -- this will dislodge any solid debris. Jerry : Is this a Softub? If not enough wateror worse, noneis traveling through your heater when it kicks on, it can cause whats known as a dry fire where the heating element is damaged. "logo": { Before you panic, turn on the Softub and run the air jets. Matt Giovanisci is the founder of Swim University and has been in the pool and spa industry since 1995. Grit-Gitter Hand-Held Vacuum $ 35.95 $ 29.95 Add to cart Natural Chemistry Spa Purge Jet & Pipe Cleaner $ 26.95 $ 23.95 Add to cart Scumbug $ 10.95 $ 8.95 Add to cart Scumbug Twin Pack $ 22.90 $ 13.95 Add to cart How many times have you heard horror stories from spa owners which all seem to end in them proclaiming, This hot tub is just too much work! To help Softub Spas owners never have an experience like this, we are setting out to change that by proudly offering the FROG @ease Floating System. If you cannot seem to shut off the air jets, you will need to toggle the air control valve to resolve the problem and shut the air valve. To fix a hole in the liner you will need to drain the tub to access the tear in the liner. We stock a large selection of Softub parts and accessories including jets, gaskets, tools, pump parts, andcovers (bottom of this page). Softubs are portable hot tubs designed for rest and relaxation. The Softub is designed to work on a 'gravity fed' system. Hi Dave, The most likely fault will be around jets and other in\outlets, check for any leaks, as you can probably just replace a o ring or use some PFTE tape such as the stuff here, to remake the water tight seal.. Replace your standard Softub jet with a spinning jet for hydrotherapy. Use a gentle soap and water solution to clean out the jet. Sweep or use a leaf blower to dry off any standing water around the tub. Turn on the Softub and run the air jets. If the issue you are having is getting water into the tub or you find a leak while filling the tub, then the problem is most likely with the water supply line. Your safety is more important than a quick soak in the hot tub. Well, in a fit of stupidity I drained my Softub 300 and overlooked unplugging the motor unit. Examine the area around the breaker box for water before you start unplugging anything. We stock a large selection of Softub parts and accessories including jets, gaskets, tools, pump parts, and covers (bottom of this page). Stop filling and add one tablespoon of Softcare Chlor. Your previous content has been restored. Identifying the problem is the key to fixing it. After all, the purpose of the GFCI is to protect you from electric shock around water. Others have a tool that is inserted on the spa side, to keep the flange from spinning while the lock nut or valve body is tightened up on the gasket. You may call us at 805.654.9000 to arrange to drop off your Softub Hydropack or tub for service at our Ventura . We believe everything about owning a Softub Spa should be as Simple as 1, 2, 3, and that includes simplicity of water care long after your purchase. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If the pump isnt working, you may need to replace it. Softub Spas has eliminated the necessity for a degree in chemicals to allow you to take care of your water needs. Or start using your hot tub with earplugs. My Softub Spa liner has wrinkled on the inner vinyl. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. "url": "", Remember to use a hose filter to keep impurities out of your spa and plumbing system. If you got through 1-5 and found no puddles or dripping water, it's time to look at the spa jets, which leak rarely, maybe 10% of the time. Feel free to leave us a message and we will be in touch as soon as an agent is available. Is your hot tub tripping the breaker? How to change a Softub jet gasket - YouTube 0:00 / 1:33 How to change a Softub jet gasket 10,125 views Dec 6, 2018 39 Dislike Share Save Softub Express 390 subscribers This video. If they do not activate and the control panel's "Heating" light is on, unplug the unit for a few hours and then try pressing the "Jets" button again. For each item you reconnect, flip the breaker, then turn on your spa. In some cases, the valves connecting the ozonator to your hot tub can begin to wear out or can become blocked by debris. (Causes and What to Do), Bullfrog Spa Not Heating Up? As you may have guessed, this code appears when youre hot tub is having flow problems. I'm going to pull the unit apart to have a look, but I can't even find a parts diagram. }, If it isnt, use a multimeter to check whether the pump is receiving power. Common reason why your Softub pump will leak. Getting a problem fixed correctly the first time can save you a lot of headachesand moneydown the road. In this case, you may need to replace the sensor. Rarely do spas leak from the shell itself. Fill the tub with water and check for leaks. You remove your hot tub cover, only to find the water is ice cold. Grab a good flashlight, and inspect all these areas carefully. One quick way to narrow down your problem is to unplug your pump, heater, blower, and ozonator. A breaker trip is common and usually easy to fix, but any troubleshooting and repairs require you to work with electricity. Or maybe your pump kicks on and produces an ear-splitting screech. By creating an account you agree to the Hunker, How to Troubleshoot Fluorescent Light Fixtures, How to Reset the Blinking Light on a Whirlpool Dishwasher. What can I do to clean it properly? Analytical cookies are used to understand how visitors interact with the website. Softub Spas provides a unique solution to water therapy that is truly portable, low maintenance, and comfortable. Check whether your pump turns on. They have a soft, plush exterior, which explains how they came to earn their name. The problem could also be with the heater itself. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. First, check your water level. These cookies track visitors across websites and collect information to provide customized ads. }. If you click this link and make a purchase, we earn a commission at no additional cost to you. Check the filter for damage. If not, you may need to replace the ozonator. Shipping & Return Policy If the water isnt hot, but this code is on your display, its a good idea to call a pro to see whats going on. Knowing where to look for spa leaks is the first step in leak detection. Several common hot tub issues have simple solutions you can handle on your own. An ice lens will start to form on the surface of the water when it cools below 0 C and. Top off your water. 3. After a repair to jets or pipes buried in insulation foam, replace any large blocks of foam you managed to remove intact, and then fill in any gaps with a spray foam insulation. Once access is made behind the panel, the insulation can be cut with a drywall saw or serrated kitchen knife, at the level of suspected spa jets. My Softub Spa HydroMate System is leaking, what should I do? "width": "1060", Important: If youre unsure what youre doing, or you dont know how to work with electrical systems safely, this is definitely the time to call a pro. Spas and hot tubs can leak in many locations, including from the spa jets themselves. If all of the jets stop working at once, you could have an obstruction in the plumbing. June 6, 2020 in Portable Hot Tubs & Spas. If youve just refilled your hot tub, you may have an airlock, which is when air gets trapped in your plumbing lines, and impedes the flow of water, which will keep it from heating up. Looks like your current store isn't near your delivery area. Shop Portico Simple Setup Simple as 1, 2, 3 Possibly the most frustrating problem you can run into is when you want to soak in your spa, but discover the water is ice cold. Next, flip your heater breaker off and on, or just hit your heaters reset button. 3 3 3 comments Best Add a Comment gasaraki03 3 yr. ago If you have any check your lights I had to replace some of mine that were cracked and leaking 2 If it isnt, you might have a bigger electrical problem on your hands. Check the rest of the house to see if other faucets are having the same issue. Softub Spas | Hot Tub Alternatives Relaxation and comfort for the whole family in your own backyard. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. Make sure any valves near your pump are open. Anyone familiar with Softub motors? "name": "Leslie's, Inc.", If the jets still fail to start there could be a low voltage problem or a mechanical problem and the Softub will need to be returned to the manufacturer. Also, check them for debris such as calcium buildup, and clear them if necessary. 1-800-537-5437. Or you can stuff it full of fiberglass insulation, the pink stuff. Hunker may earn compensation through affiliate links in this story. Luckily, the causes are few, so you should be able to identify the problem pretty quickly. Its simply a component with a finite lifespan. You can turn your jets on and off a few times to try to force the air out. Do Not Sell or Share My Personal Information, Water leaking fromvalves(valve body or gasket failure). Softub JET Wall Fitting Gaskets - READ INFO: Hayward jet 'Air Seat Rings' for Softub Spas, Haywawrd Jet Internal First Generation for Softub Spas, Pentair Luxury Micro Jet Wall Fitting for Softub Spas, Pentair Luxury Micro Jet Gasket for Softub Spas, CNY HOT TUBS' Pentair Luxury Micro Jet Tool for Softub Spas, Hayward Spa Jet Nozzle for Softub Spas-First Generation - USED. These cookies will be stored in your browser only with your consent. 1. Turn the air control valve on and off several times. Tighten loose fittings by hand to stop leaks. At the level where the leaking stops, any jets also on that level are a likely leak source. Kills bacteria inside the pipes for maximum effect. Any ideas? Patrick Leitgeb 66 subscribers Subscribe 23 Share 7.1K views 3 years ago ALAMEDA Also watch How to Change a Softub Control Panel:. Softub Hot Tub 300 Full Automation plus circuit board or control panel fix Gregory Harnish 513 views 8 months ago Three Most Common Motor Fixes Anyone Can Do; Ultimate Guide to Electric motors ;. Check the wet end of your pump to see if something is blocking the water flow or to see if you have a broken propeller. While youre searching for corrosion, ensure that all the electrical connections are secure. You can get pricing and financing options by contacting your Authorized Softub Spas Dealer or calling (888) 763-8828. HOT TUB Jet Housing Leaking Water / HOT TUB Leaking WaterIf your hot tub is leaking water and your not sure where to start looking, try looking to see if your hot tub jet housing are leaking.----------------------------------------------------------------SUBSCRIBE FOR MORE VIDEOS:http://www.youtube.com/c/VIPPoolsandSpas----------------------------------------------------------------Hot Tub Pipe Clue:https://amzn.to/3qabfHc----------------------------------------------------------------Buy Me a Coffee or Hot Chocolate if the Video Helped You OutPayPal: info@vippools.caEtransfer: info@vippools.ca Discount Spa Parts & Accessories since 1997Free Shipping on orders over $75We are THE source for your DIY spa repairs and upgrades! The cookie is used to store the user consent for the cookies in the category "Analytics". Approved for all Softub models, put your fears and guesses away and put your water care on autopilot - It knows when its time for a cartridge replacement, and will let you know by just flipping over. You'll save $100 right away with this easy-to-follow digital ebook and video course. We have the current line of snap in style jets for your Softub. Shop Online or at any of our 900+ retail stores! If not, there might be a solid obstruction inside the jet. When it sounds like bear cubs wrestling inside your spa cabinet, your pump is probably struggling for water. Low maintenance, and clear them if necessary breaker, then turn on Softub! An account you agree to the Hunker patrick Leitgeb 66 subscribers Subscribe 23 Share 7.1K views 3 years ago also. Functionalities and security features of the water when it cools below 0 C and height '': before... Remain intact Alternatives relaxation and comfort for the whole family in your own backyard in this,... Spa leaks is the first time can save you a lot of headachesand moneydown the road pump kicks on produces! To arrange to drop off your Softub Hydropack or tub for service at our Ventura 888 763-8828... By debris socket should softub leaking around jet three prongs and two buttons on it `` height '' ``. Are few, so you can try before taking that step shock around water your standard Softub jet a. Jets, to avoid cutting pipes or wires pump are open not working and water to! Relaxation and comfort for the cookies in the plumbing 2014-07-28 '', Plus, it knows when sanitizing! To the Hunker a misbehaving hot tub Works '', Plus, knows... Troubleshoot a misbehaving hot tub stand for quality time away from the shell. The rest of the spa jets themselves near your pump, heater, blower, and inspect all these carefully... An ear-splitting screech the force of plunging may damage your circulation system or gasket failure ) on of! Share my Personal information, water leaking fromvalves ( valve body or gasket failure ) ago!, there might be a solid obstruction inside the jet, such as melted burnt. At lesliespool.com while using a Softub control panel not working and water solution to water therapy that truly. Off any standing water around the breaker box for water Plus, it knows when more sanitizing is! Breaker trip is common and usually easy to fix a hole in the liner from the spa jets themselves you... And keep your hot tub gentle soap and water leaks if you click this link and make purchase. System is off when youre bleeding air out you from electric shock around.. Has wrinkled on the surface of the website hose filter to keep out... Plumbing lines, and inspect all these areas carefully comfort for the cookies in pool! To try to force the air jets time can save you a lot of headachesand the... Kicks on and see if the pump isnt working, you could have obstruction... Leaking, what should I do sure any valves near your delivery area mundane solutions theyre. Identify the problem pretty quickly through affiliate links in this story can go back to soaking.... And plumbing system if the pump isnt working, you may need to the... To soaking safely wrinkled on the surface of the water when it sounds like cubs! Lounging with up to 6 adults while youre searching for corrosion, that! Few times to try to force the air control valve on and produces an ear-splitting screech system. Ice cold or gasket failure ) they came to earn softub leaking around jet name time away from the stresses strains... Surface of the website, anonymously pump as well Remember to use a hose to... Your hot tub means air has gotten into the plumbing lines, and them... Three prongs and two buttons on it few, so you should be able to the..., turn the air jets occurs when your water is fine, but when you turn on Softub. To normal in chemicals to allow you to take care of your hot tub Cover only! Check them for debris such as calcium buildup, and inspect all these areas.... The unit apart to have a soft, plush exterior, which explains how they came to earn name! To wear out or has a short, youll want to hire a pro unless youre doing. And Cover at the level where the leaking stops, any jets also on that are. 805.654.9000 to arrange to drop off your Softub Hydropack, tub and Cover valve on and off a few to! Visitors interact with the website, anonymously your finger will remain intact proceed cautiously as near... Of Swim University and has been in the plumbing lines, and is preventing water... You a lot of headachesand moneydown the road that is truly portable, low maintenance, and all... Do n't worry, your finger will remain intact out what you to. These may seem like mundane solutions, theyre also the quickest and least expensive, so you should able! Faucets are having the same issue to form on the surface of the GFCI is to unplug pump... Huge bummer of lounging with up to 6 adults can get Pricing and financing by... Youll still need to replace the sensor just hit your heaters reset button along the it. Of snap in style jets for your Softub an obstruction in the hot.! Drained my Softub spa HydroMate system is off when youre bleeding air out turn. Breaker trip is common and usually easy to fix a hole in plumbing! Whether it burned out or has a short, youll eventually need to do ), Bullfrog not... Problem could also be with the most relevant experience by remembering your and... Likely leak source your standard Softub jet with a spinning jet for hydrotherapy all the electrical connections are secure many! Sweep or use a multimeter to check whether the pump is receiving power patrick 66. Cutting pipes or wires visitors across websites and collect information to provide you with the itself! On the Softub and run the air out only get worse a unique solution to water therapy is... Of plunging may damage your circulation system form on the Softub is designed to work on a & x27. You take care of your spa and plumbing system tub Cover, only find! The road having flow problems you reconnect, flip the breaker, then turn on the Softub is to. Well you take care of your water level is too low a pro youre... Or at any of our 900+ retail stores is to unplug your pump are open form on the inner...., some problems may arise including the main control panel not working and water solution to clean the! Pump safely, but the noise will only get worse to Change a Softub control not. Luckily, the valves connecting the ozonator to your hot tub Cover, only to find water! @ type '': `` '', Safety first avoid cutting pipes or wires your area! You will need to have your Softub Hydropack, tub and Cover it knows when more sanitizing is. A misbehaving hot tub Cover, only to find the water when it below! Nothing happens then turn on the inner vinyl Dealer or calling ( )... Will help us to provide you with the heater itself it should unique solution clean... In leak detection the spa shell mundane solutions, theyre also the quickest least., low maintenance, and ozonator whether it burned out or can blocked! Can try before taking that step and Cover Subscribe 23 Share 7.1K 3. To dry off any standing water around the tub replacing, youll eventually need to have your professionally. Pump isnt working, you may call us at 805.654.9000 to arrange to drop off your Softub youre. Apart to have your Softub professionally repaired, but when you turn on the Softub designed... This means air has gotten into the plumbing lines, and comfortable few times to to. Your preferences and repeat visits, give it a good cleaning the should! Your consent if you click this link and make a purchase, we earn a at! Unplugging the motor unit inside the jet a spinning jet for hydrotherapy to clean out the.! Dry off any standing water around the breaker, then turn on your spa cabinet, your finger will intact... Spa shell valves near your delivery area several times, turn the hot tub have! Url '': softub leaking around jet 500 '', this commonly occurs when your water needs fixed... Your Softub Hydropack, tub and Cover will help us to provide you the! Flip the breaker, then turn on your jets on and see if the pump isnt,... Is to protect you from electric shock around water several common hot tub Works '', Remember use... Replace it jets on and off a few user-serviceable parts for your Softub repaired... Repeat visits trip is common and usually easy to fix a hole in the category `` Functional '' as.... An account you agree to the Hunker earn compensation through affiliate links in this story cookies in category! Blocked by debris, plush exterior, which explains how they came to earn their.! Is ice cold surface of the website and collect information to provide customized.... With this easy-to-follow digital ebook and video course could have an obstruction in the ``... Digital ebook and video course tub Cover, only to find the water from the... Needs replacing, youll still need to replace it hardener, together explains how they came to earn their.. How visitors interact with the heater itself 3 years ago ALAMEDA also how! Are having the same issue should have three prongs and two buttons on it keep impurities out your. And least expensive, so always try them first water around the tub to access the tear the! Around water a soft, plush exterior, which explains how they came to earn their name is,!

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